Faults and what to do about them.
en
41
Faults and what to do about them.
E:35 alternating with
- 10
There is water in the base trough; the appliance is leaking. Turn off the tap. Call the
after-sales service.
E:36 alternating with
- 10
■
The drain pump is blocked. Clean the drain pump.
■
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
Other indicators
Switch off the appliance, wait for five seconds and then switch it on again. If the indi-
cator appears again, call the after-sales service.
Faults
Cause/remedy
Water is leaking from the
machine.
■
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the supply hose.
Water not flowing in.
Detergent is not being dis-
pensed.
■
Will the programme start?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.
■
Is the supply hose kinked or trapped?
The door cannot be
opened.
■
The safety function is active. Do you want to stop the programme?
■
Have you selected
$
(Rinse Stop = no final spin)?
■
Can the door only be opened by the emergency release?
■
If you switch to a different programme, the door will remain locked for a
short time until there is no longer any active oxygen in the drum.
The programme will not
start.
■
Have you started the programme or selected Finish in-time?
■
Is the door closed?
■
Is the childproof lock activated? Deactivate.
The drum briefly jerks or
judders after the pro-
gramme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
The washing water is not
draining.
■
Have you selected
$
(Rinse Stop = no final spin)?
■
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■
■
Is the selected speed too low?
The appliance restarts the
spin cycle several times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Indicator
Cause/remedy
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