Faults and what to do about them.
en
35
The programme is taking longer
than usual.
■
Not a fault – the unbalanced load detection system is adjusting
an imbalance by repeatedly distributing the laundry.
■
Not a fault – the foam detection is system active – a rinse cycle
has been switched on.
The length of the programme
changes during the wash cycle.
Not a fault – the programme sequence is optimised for the specific
washing process. This may change the length of the programme
shown in the display panel.
Residual water in the care-product
compartment
É
È
.
■
Not a fault – the effect of the care product is not affected.
Odours in the washing machine.
Run the
Drum Clean
or
Cottons
90 °C
programme without laundry.
Add washing powder or a detergent containing bleach.
Note: .
To prevent foaming, only use half the amount of detergent rec-
ommended by the detergent manufacturer. Do not use detergent de-
signed for woollens or delicates.
The
o
symbol lights up in the dis-
play panel. Foam may also be leak-
ing from the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour
it into compartment
É
È
(not suitable for outdoor clothing, sports-
wear or items stuffed with down).
Use less detergent in the next washing cycle.
Repeated, intensive foaming.
■
Check your basic dosage and dosage strength settings.
■
If required, use a different liquid detergent.
Detergent/fabric softener drips off
the seal and collects on the door or
in the seal fold.
There is too much detergent/fabric softener in the dispensers. Do not
fill above the
max.
mark in the dispensers.
Loud noises, vibrations and
machine "movement" during the
spin cycle.
■
Is the appliance aligned? Align the appliance.
■
Are the appliance's feet fixed? Secure the appliance's feet.
■
Have the transport braces been removed? Remove the transport
braces.
The display panel/indicator lights
do not work while the appliance is
running.
■
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call customer services.
There is detergent residue on the
laundry.
■
Some phosphate-free detergents contain water-insoluble resi-
due.
■
Select
Rinse
or brush the laundry after washing.
- P -
appears in the display panel
when the cycle is paused.
■
The water level is too high. It is not possible to add laundry. Close
the door immediately, if necessary.
■
Press the
Ü
button to continue the programme.
- P -
and
Ï
appear in the display
panel when the cycle is paused.
The door is unlocked. It is possible to add laundry.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■
Switch off the appliance and pull out the mains plug.
■
Turn off the tap and call customer services.
Faults
Cause/Remedy
