en
Faults and what to do about them.
28
Faults and what to do about them.
Faults
Cause/remedial action
Water is leaking out.
■
Attach/replace the drainage hose correctly.
■
Tighten the screw connection of the supply hose.
No water supply.
Detergent is not dis-
pensed.
■
Start
/Reload
!
not selected?
■
Tap not turned on?
■
Filter blocked? Clean the filter.
■
Supply hose kinked or trapped?
Washing machine door
cannot be opened.
■
Safety function active. Programme stopped?
■
– – –
0
(Rinse hold = without final spin) selected?
■
Can be opened by emergency release only?
Programme does not
start.
■
Start
/Reload
!
or
0
"Ready in"
time selected?
■
Washing machine door closed?
■
w
Childproof lock activated? Deactivate it.
Detergent solution is not
drained.
■
– – –
0
(Rinse hold = without final spin) selected?
■
Clean the detergent solution pump.
■
Clean the waste pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■
æ
Easy iron
(depending on the model) selected?
■
Selected speed too low?
Spin cycle started and
stopped several times.
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
The programme duration
is longer than usual.
■
Not a fault – the unbalanced-load detection system is adjusting the imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – foam detection system active – adds an additional rinse cycle.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the particular washing
process. This may lead to changes in the programme duration in the display
panel.
Residual water in the
compartment
i
for care
products.
■
Not a fault – the effect of the care product is not impaired.
■
Clean the insert if necessary.
Odours in the washing
machine.
Run the
Î
Cotton 90 °C
programme without laundry.
Use standard detergent.
The
x
symbol flashes in
the display panel. Foam
may escape from the
detergent drawer.
Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour it into com-
partment
II
(not for outdoor fabrics, sportswear fabrics or those made with
down).
Reduce the detergent dosage for the next wash cycle.