Faults and what to do about them
en
29
The symbol
x
flashes
in the display panel. Foam
may escape from the
detergent drawer.
■
Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour into
compartment
II
(not for outdoor fabrics, sportswear fabrics or those made
with down).
Reduce the detergent dosage for the next wash cycle.
■
Improper detergent use? Only use detergent suitable for front-loading
washing machines.
Intense noise, vibrations
and "wandering" during
spinning.
■
Is the appliance levelled? Level the appliance.
■
Are the appliance feet fixed? Secure the appliance feet.
■
Transport locks removed? Remove the transport locks.
Display panel/indicator
lamps do not function
during operation.
■
Power cut?
■
Circuit breakers tripped? Switch the circuit breakers back on or replace
them.
■
If the fault occurs repeatedly, call the after-sales service.
Detergent residues on the
laundry.
■
Occasionally, phosphate-free detergents contain water-insoluble residues.
■
Select
Rinse
q
or brush the laundry after washing.
NO
appears on the
display panel in reload
mode.
■
Water level too high. Not possible to add laundry. Close the washing
machine door immediately, if necessary.
■
To continue the programme, press
Start
/Reload
!
.
YES
appears on the
display panel in reload
mode.
The washing machine door is unlocked. It is possible to add laundry.
The colon in the "Ready
in" display (
:
) flashes on
the display panel.
The mains voltage is too low.
The single dot (
.
) flashes. The undervoltage has caused the wash programme to be extended.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
■
Set the programme selector to off position. The appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service.
Faults
Cause/remedial action