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11
What to do if ...
ʑ
Water is leaking out.
– Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
ʑ
No water supply.
Detergent not dispensed.
–
ŰƢƖƥƣƜ
/
ƊƚƵƨƠ
(
Start
/Pause) not selected?
– Tap not turned on?
– Filter blocked? Clean the filter
a
page 10.
– Supply hose kinked or trapped?
ʑ
Washing machine door
cannot be opened.
– Safety function active. Wait approx. 2 minutes.
– - - - - (without final spin) selected?
a
page 3, 4.
ʑ
Programme does not start.
–
ŰƢƖƥƣƜ
/
ƊƚƵƨƠ
(
Start
/Pause) or
ƁƓƣƜ
Ƨƚ
(Finished in)
selected?
– Washing machine door closed?
– Childproof lock active? Deactivate
a
page 5
.
ʑ
Detergent solution is not
drained.
– - - - - (without final spin) selected?
a
page 3, 4.
– Clean the detergent solution pump
a
page 10.
– Clean the waste pipe and/or drainage hose.
ʑ
Water not visible in the drum. – Not a fault - water below the visible area.
ʑ
Unsatisfactory spin result.
Laundry wet/too damp.
– Not a fault - the unbalanced-load detection system has cancelled the spin cycle
because of uneven distribution of the laundry. Distribute small and large items of
laundry evenly inside the drum.
– Programme
ƁƞƘưƨƚƥƤ
ƨƧƖƠƑƟƭơƖ
(Anti-crease)
selected?
a
page 7.
– Speed selected too low?
a
page 5
.
ʑ
The programme duration
changes during the wash
cycle.
– Not a fault – the programme sequence is optimised for the particular wash process.
This may result in changes to the programme duration in the display field.
ʑ
Spin cycle performed several
times.
– Not a fault - unbalanced load detection system adjusts the imbalance.
ʑ
Residual water in the
compartment for care
products.
– Not a fault - the action of the care product is not affected.
– Clean the insert if necessary
a
page 9
.
ʑ
Odour formation in the
washing machine.
– Run programme
ŸƖơƗƖƟƚƥƑ
(Cottons) 90 °C
without laundry. Use standard
detergent.
ʑ
ƆƠƱƧƜ
(Wash)
display lamp
flashes. Foam may
be coming out of the
detergent drawer.
– Too much detergent used? Mix 1 tablespoon of fabric softener with ½ litre of water
and pour into dispenser
II
(not for outdoor and down-filled textiles!).
– Reduce the detergent dosage for the next wash cycle.
ʑ
Intense noise formation,
vibrations and “wandering”
during the spin cycle.
– Are the appliance feet fixed? Secure the appliance feet
a
Installation instructions
.
– Transportation safety devices removed? Remove the transportation safety devices
a
Installation instructions
.
ʑ
Noises during spin and drain
cycles.
– Clean detergent-solution pump
a
page 10.
ʑ
Display panel/indicator
lamps do not function during
operation.
– Power cut?
– Fuses triggered? Reset/change the fuses.
– If the fault occurs repeatedly, call the after-sales service.
ʑ
Programme sequence longer
than usual.
– Not a fault - unbalanced load detection system adjusts imbalance by repeatedly
distributing the laundry.
– Not a fault - foam detection system active - adds an additional rinse cycle.
ʑ
Detergent residues on the
laundry.
– Occasionally, phosphate-free detergents contain water-insoluble residues.
– Select
ƄƒƗƘƖƠơƖ
/
ƌƬƵưƢƥƨ
(
Rinse
/Spin) or brush the laundry after washing.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to
Off
and remove the mains plug from the socket.
– Turn off the water supply and call the after-sales service
a
Installation instructions.
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Washing machine
WM10E262GR ...
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Washing machine
operating instructions
Observe the safety instructions on page 8.
Read these instructions and the separate installation
instructions before operating the washing machine.
