en
Faults and what to do about them
36
The program is taking
longer than usual.
■
The water pressure is too low,
|
lights up
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Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry in case imbalances have been
detected.
■
Not a fault – the foam detection is active – a rinse cycle has been switched
on in case foam has been detected.
The length of the program
changes during the wash
cycle.
■
Not a fault – the program sequence is optimised for the specific washing
process according to the load and the type of textiles. This may change the
length of the program shown in the display panel.
■
The water pressure is low - the washing program will take longer as usual
Residual water in the
care-product compart-
ment
i
.
■
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary.
Odours in the washing
machine.
Depending on the model, run the
Drum Clean
or
Cottons 90 °C
program with-
out laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for wool or del-
icates.
Foam is leaking from the
detergent drawer. Foam
is visible in the drum
The
o
symbol lights up in the display panel.
■
Have you used too much detergent? Use less detergent in the next wash
cycle.
■
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment II (not suitable for outdoor clothing, sportswear or items
stuffed with down).
Loud noises, vibrations
and machine "move-
ment" during the spin
cycle.
■
Is the appliance aligned? Align the appliance.
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Are the appliance's feet fixed? Secure the appliance's feet.
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Have the transport locks been removed? Remove the transport locks.
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The display panel/indica-
tor lights do not work
while the appliance is run-
ning.
■
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call customer services.
■
End of program reached. Energy-saving mode is activated
There is detergent resi-
due on the laundry.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select the program
Rinse
or brush the laundry after washing.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■
Switch off the appliance and pull out the mains plug.
■
Turn off the tap and call customer services.
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Faults
Cause/Remedy
