Troubleshooting
en
57
Fault
Cause and troubleshooting
All other error codes.
Malfunction
▶
Call the after-sales service.
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The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressed
Start/Reload
.
▶
Press
Start/Reload
.
Door is not closed.
1.
Close the door.
2.
Press
Start/Reload
to start the programme.
Childproof lock is activated.
▶
"Deactivating the childproof lock", Page 47
Finish in
is activated.
▶
Check whether
Finish in
is activated.
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
Start/Reload
to start the programme.
The door cannot
be opened.
– – –
is activated.
▶
Continue the programme by selecting
Spin
or
Empty
and pressing
Start/Reload
.
"Resuming the programme when the programme
status is Rinse Hold", Page 46
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 46
Water level is too high.
▶
Start the
Empty
programme.
Power failure.
▶
Open the door using the emergency release.
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