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en
Troubleshooting
60
Fault
Cause
troubleshooting
The door cannot be opened. The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
Water level is too high.
▶
Start the
Drain
programme.
Power failure.
▶
Open the door using the emergency
release.
The water is not draining.
Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
Rinse Hold
is activated.
▶
Continue the programme by select-
ing
Spin
or
Drain
and pressing
Start / Reload
.
the programme status is Rinse
Hold", Page 44
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
Water is not flowing in. De-
tergent is not being dis-
pensed.
You have not pressed
Start /
Reload
.
▶
Press
Start / Reload
.
The filters in the water inflow
are blocked.
▶
Clean the filters in the water inflow
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is
kinked or jammed.
▶
Ensure that the water inlet hose is
not kinked or jammed.
The spin cycle runs several
times.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
▶
Not a fault – no action required.
Note:
When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.