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de
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Problem
Cause
Solution
Display.shows
Refill bean container
.
although.the.bean.container.
15
.is.full,.or.the.grinding.unit.
does.not.grind.the.beans.
Beans.are.not.falling.into.the.
grinding.unit.(beans.too.oily).
Gently.tap.the.bean.con
tainer.
15
.
Change.the.type.of.coffee.if.
necessary.
When.the.bean.container.
15
.
is.empty,.wipe.it.with.a.dry.
cloth.
No.hot.water.dispensed.
The.milk.frother.
10
.or.its.
holder.is.soiled.
Clean.the.milk.frother.
10
.or.
its.holder.(see.“Cleaning.the.
milk.system”).
Too.little.or.no.milk.froth.or.
the.milk.frother.
10
.does.not.
draw.the.milk.in.
The.milk.frother.
10
.or.its.
holder.is.soiled.
Clean.the.milk.frother.
10
.or.
its.holder.(see.“Cleaning.the.
milk.system”).
Milk.unsuitable.for.frothing.
Use.lowfat.milk.(1.5.%.fat).
The.milk.frother.
10
.is.not.
correctly.assembled.
Moisten.and.assemble.the.
milk.frother.parts;.the.two.
marks.must.be.lined.up.one.
above.the.other.
Buildup.of.limescale.in.the.
appliance.
Descale.the.appliance.using.
two.descaling.tablets,.if.nec
essary.repeat.the.procedure.
The.selected.percup.
.quantity.is.not.reached..Cof
fee.dispensing.slows..
to.a.trickle.or.stops.
completely.
Coffee.is.ground.too.finely..
Preground.coffee.is.too.
fine.
Adjust.the.grinding.unit.to.a.
coarser.setting..Use.coarser.
preground.coffee.
Buildup.of.limescale.in.the.
appliance.
Descale.the.appliance.
Coffee.has.no.“crema”.
Unsuitable.type.of.coffee.
Use.a.type.of.coffee.with.a.
higher.proportion.of.robusta.
beans.
The.beans.are.no.longer.
fresh.
Use.fresh.beans.
The.grinding.setting.is.not.
suitable.for.the.beans.
Adjust.grinding.setting.to.
fine.
Coffee.is.too.“acidic”.
The.grinding.setting.is.too.
coarse.or.the.preground.
coffee.is.too.coarse.
Adjust.the.grinding.unit.to.a.
finer.setting.or.use.finer.pre
ground.coffee.
Unsuitable.type.of.coffee.
Use.a.darker.roast.
If you are unable to solve the problem, please call the hotline!
You will find the telephone numbers at the back of these instructions.
Simple troubleshooting