en
Troubleshooting
56
Fault
Cause
Troubleshooting
Rust spots on cutlery.
Cutlery is not sufficiently
rust-resistant. Knife blades
are often more severely af-
fected.
▶
Use rust-resistant tableware.
Cutlery may also rust if
washed together with rust-
ing items.
▶
Do not wash rusting items.
Salt content in washing wa-
ter is too high.
1.
Remove any spilled special salt
from the tub.
2.
Screw the cap of the special salt
dispenser on tight.
Detergent residue is present
in the detergent dispenser
or the tablet collecting tray.
Spray arms were blocked by
tableware so detergent was
not rinsed out.
▶
Check that the spray arms are not
blocked and can rotate freely.
Detergent dispenser was
damp when detergent was
added.
▶
Only add detergent to a detergent
dispenser when dry.
Excessive formation of foam
occurs.
Hand washing-up liquid is
present in dispenser for
rinse aid.
▶
Immediately add rinse aid to the
dispenser.
Rinse aid has been spilled.
▶
Remove the rinse aid with a cloth.
Detergent or appliance care
product used causes excess-
ive foaming.
▶
Change the brand of detergent.
Home Connect problem
Fault
Cause
Troubleshooting
Connection to home net-
work is not established.
WLAN on router is not act-
ive.
▶
Check the wireless network con-
nection of your router.
WLAN display is flashing.
Connection to home net-
work is not available.
▶
Activate the wireless network con-
nection on your router.
Home Connect cannot be
implemented correctly.
Home Connect set incor-
rectly.
▶
Please consult the documents sup-
plied for Home Connect.
Technical fault is present.
▶
Please consult the information
about support in the documents
supplied for Home Connect.