Troubleshooting
en
55
Fault
Cause
troubleshooting
Appliance stops during the
programme or cuts out.
Top basket is pressing
against inner door and pre-
venting appliance door from
being closed securely.
▶
Check whether the rear panel of the
appliance is being pressed in by a
socket or hose holder that has not
been removed.
▶
Arrange the tableware so that no
parts project beyond the basket
and prevent the appliance door
from closing properly.
Mechanical damage
Fault
Cause
troubleshooting
Appliance door cannot be
closed.
Door lock has been activ-
ated.
▶
Close the appliance door with
greater force.
Door cannot be closed due
to installation method.
▶
Check whether the appliance has
been installed properly.
When closed, the appliance door,
its decor or attached parts should
not knock against adjacent cabin-
ets or the worktop.
Automatic door opening is
not in home position.
▶
Wait for a second after opening the
appliance door.
Lid on the detergent dis-
penser cannot be closed.
Detergent dispenser or lid
are blocked by sticky deter-
gent residue.
▶
Remove detergent residue.
Noise
Fault
Cause
troubleshooting
Filling valves making knock-
ing noises.
Caused by the domestic in-
stallation. No appliance fault
present. Does not affect
functioning of the appliance.
▶
Can only be remedied in the do-
mestic installation.
Knocking or rattling noise.
Spray arm is striking table-
ware.
▶
Arrange tableware so that the spray
arms do not strike tableware.
With a small load the water
jets directly strike against
the tub.
▶
Distribute the tableware evenly.
▶
Load the appliance with more table-
ware.
Light items of tableware
move about during the wash
cycle.
▶
Position light items of tableware se-
curely.