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Troubleshooting

Fault

Cause

troubleshooting

Rust spots on cutlery.

Cutlery is not sufficiently
rust-resistant. Knife blades
are often more severely af-
fected.

▶

Use rust-resistant tableware.

Cutlery may also rust if
washed together with rust-
ing items.

▶

Do not wash rusting items.

Salt content in washing wa-
ter is too high.

Remove any spilled special salt
from the tub.

Screw the cap of the special salt
dispenser on tight.

Detergent residue is present
in the detergent dispenser
or the tablet collecting tray.

Spray arms were blocked by
tableware so detergent was
not rinsed out.

▶

Check that the spray arms are not
blocked and can rotate freely.

Detergent dispenser was
damp when detergent was
added.

▶

Only add detergent to a detergent
dispenser when dry.

Excessive formation of foam
occurs.

Hand washing-up liquid is
present in dispenser for
rinse aid.

▶

Immediately add rinse aid to the
dispenser.

→

"Adding rinse aid", Page 26

Rinse aid has been spilled.

▶

Remove the rinse aid with a cloth.

Detergent or appliance care
product used causes excess-
ive foaming.

▶

Change the brand of detergent.

Home Connect problem

Fault

Cause

troubleshooting

Connection to home net-
work is not established.

WLAN on router is not act-
ive.

▶

Check the wireless network con-
nection of your router.

WLAN display is flashing.

Connection to home net-
work is not available.

▶

Activate the wireless network con-
nection on your router.

Home Connect cannot be
implemented correctly.

Home Connect set incor-
rectly.

▶

Please consult the documents sup-
plied for Home Connect.

Technical fault is present.

▶

Please consult the information
about support in the documents
supplied for Home Connect.

Содержание SN43HS60CE

Страница 1: ...Dishwasher SN43HS60CE en User manual Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Страница 2: ...et 21 Cutlery drawer 22 Etagere 22 Folding prongs 22 Basket heights 23 Before using for the first time 23 Performing the initial configura tion 23 Water softening system 24 Overview of water hardness set tings 24 Setting the water softening sys tem 24 Special salt 24 Switching off the water softening system 25 Regeneration of the water softening system 26 Rinse aid system 26 Rinse aid 26 Setting t...

Страница 3: ...are 38 Filter system 40 Cleaning spray arms 41 Troubleshooting 42 Error code Fault display Sig nal 42 Washing results 44 Home Connect problem 50 Information on display panel 51 Malfunctions 51 Mechanical damage 52 Noise 53 Clean wastewater pump 54 Transportation storage and disposal 54 Removing the appliance 54 Protect appliance from frost 55 Transporting the appliance 55 Disposing of old applianc...

Страница 4: ...he information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be...

Страница 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Страница 6: ...e or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use Follow these safety instructions when using the appliance WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use...

Страница 7: ...on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the pr...

Страница 8: ...a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 55 Repairs to the appliance should only be carried out by trained specialist staff Incorrect repairs...

Страница 9: ... putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap...

Страница 10: ... slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance ...

Страница 11: ...ll the dishwasher near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water ...

Страница 12: ...bout current disposal methods are available from your specialist dealer or local authority Saving energy If you follow these instructions your appliance will use less electricity and less water Use the Eco 50 programme The Eco 50 programme is en ergy efficient and environmentally friendly Programmes Page 18 If you do not have much tableware to wash use the additional Half Load function 1 The progr...

Страница 13: ...install your dishwasher as a free standing appli ance you must stop it from tipping over e g by screwing it to the wall or installing it under a continuous work top that is securely connected to ad jacent cabinets 1 Follow the safety instructions Page 4 2 Follow the instructions for elec trical connection Page 14 3 Check the Scope of supply and the condition of the appliance 4 Consult the installa...

Страница 14: ...rinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply Connecting the appliance to the electricity supply Notes Follow the Safety instructions Page 5 Connect the appliance to alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply...

Страница 15: ...arising yourself with your appliance Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 12 11 1 Rating plate Rating plate with E number and FD number Page 56 The data you need for Customer Service Page 55 1 Depending on the appliance specifications ...

Страница 16: ...ut of the detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket 8 Cutlery drawer Cutlery drawer Page 22 9 Cutlery shelf1 Cutlery shelf Page 22 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 41 11 Filter system Filter system P...

Страница 17: ... setting buttons 4 WLAN display Home Connect Page 35 5 Water supply display Display for water supply 6 Special salt refill indicator Water softening system Page 24 7 Programme buttons and additional functions Programmes Page 18 Additional functions Page 20 8 Start button Starting the programme Page 32 9 button If you press for approx 3 seconds you can open the basic settings 10 Remote Start Remote...

Страница 18: ...cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Drying All Addit...

Страница 19: ...timal consumption val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or consumption values E mail enquiries to dishwasher test appliances com The product number E Nr and the production number FD are required here They can be found ...

Страница 20: ...he run time is shortened by 15 to 75 depending on the rinse programme The additional function can be activated before the start of the pro gramme and at any time when the pro gramme is running Energy and water con sumption are increased Additional func tion Use Half Load Switch on with small loads It is recommended adding less detergent to the detergent dis penser than for a full machine load The ...

Страница 21: ...asket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 23 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plate...

Страница 22: ...d glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Depending on the appliance specifications ...

Страница 23: ...irst time Configure the settings for initial start up Performing the initial config uration On initial start up or after a reset to the factory settings you will need to make settings Tip Connect your appliance to a mo bile device You can conveniently change all settings via the Home Connect app Home Connect quick start Page 36 Requirement The appliance has been installed and connected Page 13 1 A...

Страница 24: ...d 3 0 3 7 H05 27 38 Hard 3 8 5 4 H06 39 62 Hard 5 5 8 9 H07 Note Set the water hardness determ ined on your appliance Setting the water softening sys tem Page 24 With a water hardness of 0 8 E you can dispense with special salt and switch off the water softening system Switching off the water softening system Page 25 Setting the water softening system Set the water hardness on your appli ance 1 De...

Страница 25: ...d out 4 Place the lid back on the dis penser and turn to close Switching off the water softening system If you find the special salt refill indic ator irritating e g when using com bined detergents with salt replace ment substances you can switch the salt refill indicator off Note To avoid damage to the appliance only switch off the water softening system in the following cases The water hardness ...

Страница 26: ...se cycles 6 Additional run time in minutes 7 Additional water consumption in litres 5 Additional power consumption in kWh 0 05 The consumption values specified are laboratory measurements determ ined in accordance with the currently applicable standard and using the Eco 50 programme and the factory value of the water hardness is set to 16 20 E Rinse aid system Rinse aid system Rinse aid system You...

Страница 27: ... switch the rinse aid sys tem off Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until the display shows the value set at the factory r05 4 Press repeatedly until the dis play shows r00 5 To save the settin...

Страница 28: ...th powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table ware For better washing and drying results and to avoid damage to the appli ance please additionally use Spe cial salt Page 24 and Rinse aid Page 26 Combined detergent Besides conventional separate deter gents a number of products are available with additional functions These products contai...

Страница 29: ... if the rinse aid and special salt refill indicators light up wash ing programmes will run properly with combined detergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance Adding detergent 1 To open the detergent dispenser press the locking latch 2 Add the detergent to the dry deter g...

Страница 30: ...s and tableware was not dishwasher safe Only put glasses and china in the dish washer if it is marked as dishwasher safe by the manufacturer The chemical com position of the deter gent causes damage Use a detergent marked as gentle on tableware by the man ufacturer Highly caustic alkaline or highly acidic clean ing agents in particu lar commercial or in dustrial cleaning agents are not suit able f...

Страница 31: ...Do not block the spray arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended...

Страница 32: ...l function Additional functions Page 20 a The additional function is set and the additional function button flashes Setting timer programming You can delay the start of the pro gramme by up to 24 hours 1 Press a h 01 appears in the display 2 Use to set the required start time for the programme 3 Press a This activates timer programming Tip To deactivate timer program ming press repeatedly until h ...

Страница 33: ...the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to resume the pro gramme Terminate programme To end a programme early or to switch from a programme that has already started you will need to can cel it first Press for approx 4 seconds a All displays light up a As soon as the displays are off the display shows 0h 01m and the residual water is ...

Страница 34: ... aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d01 or off d00 Hot water A00 1 A00 A01 Set cold water or hot water connec tion Only set the appliance to hot water if this can be prepared with...

Страница 35: ...y shows the required set ting 4 Press repeatedly until the dis play shows the right value You can change several settings 5 To save the settings press for 3 seconds Home Connect Home Connect Home Connect This appliance is network capable Connect your appliance to a mobile device to control its functions via the Home Connect app The Home Connect services are not available in every country The avail...

Страница 36: ...e network Wi Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance ...

Страница 37: ...llowing types of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settin...

Страница 38: ...iance care to make sure your appliance functions properly at all times Action Benefit Wipe the door seals the front of the dish washer and the con trol panel regularly us ing a damp cloth and washing up liquid This ensures the parts of the appliance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent un pleasant odours...

Страница 39: ...l panel or if advised to do so by the display Notes Run the Machine Care programme without any tableware in the dish washer Only use machine care products and machine cleaners specially designed for dishwashers Make sure that there are no alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the...

Страница 40: ... filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into...

Страница 41: ...the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Страница 42: ... appliance 2 Operate the appliance with the Wa ter softening system E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 55 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 55 E 34 00 will light up altern ately Water is continuously run ning into the...

Страница 43: ...er hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 54 so it clicks into position E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewa...

Страница 44: ...the er ror code Washing results Fault Cause troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 26 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 27 Programme or programme option has no drying phase or the drying phase is too brief Select a programme with drying e g intensive strong or ECO pro gramme Page 18 Some opt...

Страница 45: ...n the cutlery con tact points 1 Arrange cutlery individually where possible Page 30 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensa tion drying principle causes water droplets in the tub they are indeed desirable here The moisture in the air condenses on the inside walls runs off and is pumped out No action required Remnants of food on table ware Ta...

Страница 46: ...ergent residue in the ap pliance Lid of the detergent dis penser is blocked by items of tableware parts and will not open 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 30 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fra grance dispensers in the tablet col lecting tray The lid of the ...

Страница 47: ...l salt dispenser is not screwed tight Screw the special salt dispenser tight Stubborn white coatings are present on tableware inside the appliance or the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 27 Clean the appliance mechanically The hardness range is set in correctly or the water hard ness is greater than...

Страница 48: ...th The formation of films is due to metal components on sil ver or aluminium tableware Clean the appliance You can remove deposits with Mechanical cleaning Page 38 or a machine cleaning product It may not always be possible to com pletely remove deposits but they are harmless to health Coloured deposits yellow orange brown that are easy to remove are present inside the appliance mainly at the bott...

Страница 49: ...et tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 30 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fra grance dispensers in the tablet col lecting tray Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not...

Страница 50: ...ent to a detergent dispenser when dry Excessive formation of foam occurs Hand washing up liquid is present in dispenser for rinse aid Immediately add rinse aid to the dispenser Adding rinse aid Page 26 Rinse aid has been spilled Remove the rinse aid with a cloth Detergent or appliance care product used causes excess ive foaming Change the brand of detergent Home Connect problem Fault Cause trouble...

Страница 51: ...Appliance door is not closed properly Close the appliance door Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly Malfunctions Fault Cause troubleshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is blocked 1 Clean the Filters Page 40 2 Clean the Wastewater pump Page 54 Pro...

Страница 52: ... against inner door and pre venting appliance door from being closed securely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly Mechanical damage Fault Cause troubleshooting Appliance door cannot be closed Door lo...

Страница 53: ...only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware...

Страница 54: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Страница 55: ...can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of t...

Страница 56: ... number FD and the consecutive numbering Z Nr of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr pro duction number FD and con secutive numbering Z Nr You can find the product number E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate ...

Страница 57: ...e of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifier in the first line of the EU energy label Information regarding Free and Open Source Software This product includes ...

Страница 58: ... 58 Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance ...

Страница 59: ......

Страница 60: ...001567491 9001567491 000703 650 V1 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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