en
Troubleshooting
56
Fault
Cause
Troubleshooting
Excessive formation of foam
occurs.
Detergent or appliance care
product used causes excess-
ive foaming.
▶
Change the brand of detergent.
Home Connect problem
Fault
Cause
Troubleshooting
Connection to home net-
work is not established.
WLAN on router is not act-
ive.
▶
Check the wireless network con-
nection of your router.
WLAN display is flashing.
Connection to home net-
work is not available.
▶
Activate the wireless network con-
nection on your router.
Home Connect cannot be
implemented correctly.
Home Connect set incor-
rectly.
▶
Please consult the documents sup-
plied for Home Connect.
Technical fault is present.
▶
Please consult the information
about support in the documents
supplied for Home Connect.
Information on display panel
Fault
Cause
Troubleshooting
Special salt refill indicator
lights up.
Insufficient special salt.
▶
.
Sensor does not detect spe-
cial salt tablets.
▶
Do not use special salt tablets.
Refill indicator for special
salt does not light up.
Water softening system is
switched off.
▶
Setting the water softening system
Refill indicator for rinse aid
lights up.
Insufficient rinse aid.
1.
2.
Set the amount of rinse aid to be
dispensed.
"Setting the amount of rinse aid",
Refill indicator for rinse aid
does not light up.
Rinse aid system is switched
off.
▶
Set the amount of rinse aid to be
dispensed.
Malfunctions
Fault
Cause
Troubleshooting
Water is left in the appliance
at the end of the pro-
gramme.
Filter system or area under
the filters is blocked.
1.
2.
Programme has not yet
ended.
▶
Wait until the programme ends or
cancel the programme with
Reset
.