9
CP 5511 Installation Instructions/Product Information
A5E00102069–04
Worldwide (Nuremberg)
Technical Support
(Free Contact)
Local time:
Mo.-Fr. 7:00 to 17:00
Telephone:
+49 (180) 5050-222
Fax:
+49 (180) 5050-223
E-mail:
GMT:
+1:00
Worldwide (Nuremberg)
Technical Support
(charged, only with SIMATIC
Card)
Local time:
Mo.-Fr. 0:00 to 24:00
Telephone:
+49 (911) 895-7777
Fax:
+49 (911) 895-7001
GMT:
+01:00
Europe / Africa
(Nuremberg)
Authorization
Local time:
Mo.-Fr. 7:00 to 17:00
Telephone:
+49 (911) 895-7200
Fax:
+49 (911) 895-7201
E-mail:
authorization@
nbgm.siemens.de
GMT:
+1:00
America (Johnson City)
Support and Authorization
Local time:
Mo.-Fr. 8:00 to 19:00
Telephone:
+1 423 461-2522
Fax:
+1 423 461-2289
E-mail:
simatic.hotline@
sea.siemens.com
GMT:
–5:00
Asia / Australia
(Singapore)
Support and Authorization
Local time:
Mo.-Fr. 8:30 to 17:30
Telephone:
+65 740-7000
Fax:
+65 740-7001
E-mail:
simatic.hotline@
sae.siemens.com.sg
GMT:
+8:00
The languages spoken on the hotlines are German and English. On the
authorization hotline, French, Italian and Spanish are also available.