8
Radiation Patterns (Continued)
Wi-Fi 2450 MHz
Wi-Fi 5400 MHz
9
Customer Support
Customer support is available 24 hours, 7 days a week for all
Siemens customers. For technical support or general infor-
mation, contact Siemens Customer Support through any of
the following methods:
Online
Visit http://www.siemens.com/automation/support-request
to submit a Support Request (SR) or check on the status
of an existing SR.
Telephone
Call a local hotline center to submit a Support Request
(SR). To locate a local hotline center, visit
http://www.automation.siemens.com/mcms/aspa-
db/en/automation-technology/Pages/default.aspx
.
Mobile App
Install the Industry Online Support app by Siemens AG on
any Android, Apple iOS or Windows mobile device and be
able to:
o
Access Siemens' extensive library of support
documentation, including FAQs and manuals
o
Submit SRs or check on the status of an existing SR
o
Contact a local Siemens representative from Sales,
Technical Support, Training, etc.
o
Ask questions or share knowledge with fellow
Siemens customers and the support community
