HEALTH CONSIDERATIONS
33
PERFORMANCE CHECKLIST
32
Health Considerations
If soreness or skin irritation develops, discontinue wearing
your hearing instrument, and bring the instrument and
earmold to your Audiologist or Hearing Care Provider. If
soreness persists, discontinue wearing the hearing instrument
and see your physician. If excessive earwax accumulates when
wearing your hearing instruments, consult your Audiologist or
Hearing Care Provider.
Problem
Cause
Possible Solution
Sound is
weak
Instrument
emits
whistling
sound
Sound is
distorted
Instrument
does not
work
Insert new standard battery or
charge rechargeable battery
Clean instrument and/or
change dome
Clean or change dome
Change microphone cover
Try reinserting the receiver
until it fits securely
Lower volume with the
remote control
Clean or change dome OR
contact your Audiologist or
Hearing Care Provider
Lower volume with the
remote control
Open then close battery
compartment
Charge or replace battery
Gently close the battery
compartment completely
Charge or replace battery
Make sure battery is
inserted correctly
Wait 15 seconds and
check again
Clean instrument and/or
change dome
Weak or dead battery
Instrument clogged
Volume too low
Dome clogged with wax
or debris
Microphone cover clogged
Improper seating in ear
Volume too high
Clogged with wax or
excessive wax in ears
Volume too high
Instrument not turned on
Weak battery
Battery compartment
not completely closed
Dead battery
Battery polarity reversed
Power-on delay is active
Performance Checklist
If the solutions in this checklist do not address a particular
issue you are having with your hearing instruments, consult
your Audiologist or Hearing Care Provider.
