Troubleshooting
en
31
25.6 Additional door safety
Additional safety devices have been fitted to prevent
contact with the oven doors. Always attach these safety
devices when children could come near the oven. You
can purchase this special accessory from after-sales
service. 11023590
WARNING ‒ Risk of burns!
During long cooking times, the oven door may become
very hot.
▶
Supervise small children when the oven is in opera-
tion.
26 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
WARNING ‒ Risk of fire!
The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.
▶
Switch off the fuse in the fuse box.
▶
Call the customer service.
26.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Appliance is not heat-
ing and the colon
flashes in the display.
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and back on again.
2.
Deactivate demo mode within five minutes by changing the basic setting to .
The appliance door
cannot be opened
and lights up in
the display.
The childproof lock locks the appliance door.
▶
Use
to deactivate childproof lock.
The appliance door
cannot be opened
and lights up in the
display.
The cleaning function locks the appliance door.
▶
Allow the appliance to cool down until goes out in the display.
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
The time does not ap-
pear in the display
when the appliance is
switched off.
The basic setting has been changed.
▶
Change the basic setting for the time display.
lights up in the dis-
play and no settings
can be made on the
appliance.
Childproof lock is activated.
▶
Use the
button to deactivate the childproof lock.