en
Troubleshooting
24
15.2 Installing the top cover
▶
After cleaning, install the top cover following the
same procedure in reverse order.
Note:
Only close the top cover once the hotplates have
cooled down.
16 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
16.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
lights up in
the display and it is
not possible to set
the time or the alarm.
Childproof lock is activated.
▶
Press the button with the key symbol for approx. four seconds and keep it held in until
goes out and the childproof lock has been deactivated. The childproof lock on
your appliance is not working.
A message with ap-
pears in the display,
e.g.
- .
Electronics fault
1.
Press
.
‒
If necessary, reset the time on the clock.
a
If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. State the exact error
message and the E no. for your appliance in full.
There is a smell of
gas in the kitchen.
The gas cylinder connection is leaking.
1.
Ventilate the room.
2.
Check the gas cylinder connection.
The gas pipe to the appliance is leaking.
1.
Ventilate the room.
2.
Call the gas supplier.
Burner does not ig-
nite.
There has been a power cut.
▶
Light the burner with a gas lighter or a match.
The burner parts are positioned incorrectly.
1.
Position the burner parts precisely and evenly.
2.
Ensure that the locking catches click into place in the recesses.
Burner parts are wet.
▶
Carefully dry the burner parts.
Food remnants or dirt are located between the ignition plug and the burner.
▶
Clean the space between the ignition plugs and burners.
