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Troubleshooting
Gigaset SX682 WiMAX / engbt / A31008-N921-R101-2x-7619 / Troubleshooting.fm / 27.3.08
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Other faults and problems
You are using a firewall on the PC that prevents access to the Gigaset SX682
WiMAX
Test this, if necessary, by briefly switching off the firewall. If access is possible, configure
the firewall. For details, refer to the user guide for your firewall.
You have forgotten the system password
If you have assigned your own system password or changed and forgotten it, you need
to return your Gigaset SX682 WiMAX to the factory settings; see Chapter "Returning the
Gigaset SX682 WiMAX to factory settings" on page 19.
If you have not yet entered a system password, leave the field empty.
Look for a suitable place to set up your Gigaset SX682
WiMAX; see page 13.
Register your Gigaset SX682 WiMAX with the help of the
connection wizard; see page 26.
Check the connection to your Gigaset SX682 WiMAX;
Can the configu-
ration software
be accessed?
Yes
No
The TCP/IP network is incorrectly configured on the PC; see next chapter:
"Windows Vista: activating DHCP" on page 48
"Windows XP Home: activating DHCP" on page 51
"Windows 2000: activating DHCP" on page 54
Is there a con-
nection?
The Web browser (Internet Explorer, Mozilla Firefox) is incor-
rectly configured; see page 44.
Yes
No
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