56
Making calls
Gigaset DX800A all in one / GRC EN / A31008-N3100-T101-1-7619 / telephony.fm / 31.08.10
V
e
rsion 4, 16.0
9
.2005
Notes on calling line display
(CLIP)
By default, the number of the caller is shown
in the display of your Gigaset telephone. You
do not have to make any other settings on
your Gigaset telephone.
However, if the caller's number is not
displayed, this can be due to the
following:
u
You have not requested CLIP from your
provider
u
Your telephone is connected via a PABX
or a router with an integrated PABX (gate-
way) that does not transmit all informa-
tion.
Is your telephone connected via a
PABX/gateway?
You can establish this by checking for an
additional device connected between your
telephone and home connection e.g., a
PABX, gateway etc. In most cases, simply
resetting this device will remedy the situa-
tion:
¤
Briefly disconnect the PABX power plug.
Re-insert the plug and wait for the device
to restart.
If the caller number is still not
displayed:
¤
Check the CLIP settings of your PABX and
activate this function if necessary. In the
user guide for the device, search for the
term "CLIP" (or an alternative term such
as "calling line identification", "phone
number transmission", "caller ID" etc.).
If necessary, contact the device manufac-
turer.
If this does not resolve the problem, it is pos-
sible that your network provider does not
provide the CLIP service for this number.
Have you ordered the calling line
display service from your network
provider?
¤
Check whether your provider supports
calling line display (CLIP) and that the
function has been activated for you.
If necessary, contact your provider.
Additional information on this subject can
be found on the Gigaset homepage at:
www.gigaset.com/service
