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Dear customer,
Thank you for using our products. Please fill in the following form after installation to help us complete the customer
satisfaction survey, so that we can continuously improve our work and better serve our customers. Please mark "
√
" in the
corresponding column according to your impression of the product. Thank you for your cooperation, and sincerely hope that
you will give us valuable comments or suggestions on all aspects of our work.
How do you rate our performance in the following areas? (If you do not address any of the following questions, you
may not answer them.)
Very satisfied Satisfied General Not quite satisfied Not satisfied
Product integrity on arrival
□ □ □ □ □
Handling of problems (quality problem
solving/response to complaints)
□ □ □ □ □
Appearance quality of product body
□ □ □ □ □
Appearance quality of product enclosure
□ □ □ □ □
Service initiative
□ □ □ □ □
On-site safety consciousness of service
personnel
□ □ □ □ □
Communication skills of service personnel
□ □ □ □ □
Professional level of service personnel
□ □ □ □ □
Your rating on overall performance of our products and services:
10 points 9 points 8 points 7 points 6 points 5 points 4 points 3 points 2 points 1 points
□ □ □ □ □ □ □ □ □ □
Will you recommend our products to other customers?
□
Yes
□
Possibly Yes
□
No
We sincerely hope and thank you for that you could give us your comments or suggestions on our company:
Customer Signature/Date:
Please fill in this page and send it to us by means of scanning or photographing via Email: allen.cao@siemens.com
12. Customer Satisfaction Questionnaire