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Troubleshooting

28.1 Warnings

Notes

If ⁠ appears in the displays, press and hold the

sensor for the respective cooking zone and read the

fault code.

If the fault code is not listed in the table, disconnect

the hob from the power supply and wait 30 seconds

before reconnecting it. If this display appears again,

contact the technical after-sales service and specify

the exact fault code.

If an error occurs, the appliance does not switch to

standby mode.

In order to protect the appliance's electronic parts

from overheating or surge currents, the hob may

temporarily reduce the power level.

28.2 Information on the display panel

Fault

Cause and troubleshooting

No displays light up.

The power supply has been disconnected.

▶

Use other electrical appliances to check whether there has been a power failure.

The appliance has not been connected as shown in the circuit diagram.

▶

Connect the appliance in accordance with the circuit diagram.

Electronics fault

▶

If you are unable to rectify the fault, inform the technical after-sales service.

The displays flash.

The control panel is wet or an object is covering it.

▶

Dry the control panel or remove the object.

⁠

The odour filter is saturated or the saturation indicator lights up even though the filter has

been replaced.

▶

Change the filter and reset the filter saturation indicator. You can find additional informa-

tion about this in the section entitled

→

"Cleaning and servicing", Page 27

⁠ ⁠, ⁠ ⁠, ⁠ ⁠ ⁠ ⁠ ⁠,

⁠ ⁠ ⁠ ⁠ ⁠, ⁠ ⁠ ⁠ ⁠ ⁠

The electronics have overheated and one or all of the cooking zones have been switched

off.

▶

Wait until the electronics have cooled down sufficiently. Then touch any button on the

control panel.

⁠ ⁠ + power level and

audible signal

There is hot cookware in the vicinity of the control panel. This may cause the electronics to

overheat.

▶

Remove the cookware. The fault display goes out shortly afterwards. You can continue to

cook.

⁠ ⁠ and signal tone

There is hot cookware in the vicinity of the control panel. The cooking zone has been

switched off to protect the electronics.

▶

Remove the cookware. Wait a few seconds. Touch any button. When the fault display

goes out, you can continue cooking.

⁠ ⁠/ ⁠ ⁠

The cooking zone has overheated and has been switched off to protect the work surface.

▶

Wait until the electronics have cooled down sufficiently before switching the cooking

zone back on.

⁠ ⁠

flexMotion does not switch on.

▶

Touch any button to confirm the fault display. You can continue to cook as normal

without using the flexMotion function. Contact customer service.

⁠ ⁠

The cooking zone has been operating continuously for an extended period.

▶

Individual safety switch-off is switched on. Touch any button to switch off the display so

that you can set the cooking zone again.

⁠ ⁠ ⁠ ⁠ ⁠

The cooking sensor has overheated and the cooking zone has been switched off.

▶

Wait until the cooking sensor has cooled down sufficiently before activating the function

again.

⁠ ⁠ ⁠ ⁠ ⁠

The cooking sensor has overheated and all of the cooking zones have been switched off.

▶

When you are not using the cooking sensor, remove it from the cookware and keep it

away from other cooking zones or heat sources. Switch on the cooking zones.

Содержание EX NX Series

Страница 1: ...th integrated ventil ation system EX NX en Information for Use Register your product on My Siemens and discover exclusive ser vices and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Страница 2: ...s the appliance pass and the product information safe for future reference or for the next owner Do not connect the appliance if it has been damaged in transit 1 2 Intended use Only a licensed professional may connect ap pliances without plugs Damage caused by in correct connection is not covered under the warranty The appliance can only be used safely if it is correctly installed according to the...

Страница 3: ...ves up in it and suffocate Keep packaging material away from chil dren Do not let children play with packaging ma terial WARNING Risk of poisoning Risk of poisoning from flue gases being drawn back in Room air dependent heat pro ducing appliances e g gas oil wood or coal operated heaters continuous flow heaters or water heaters obtain combustion air from the room in which they are installed and di...

Страница 4: ...tch off the fuse in the fuse box Call the customer service Hob protective grilles may cause accidents Never use hob protective grilles Metal objects on the hob quickly become very hot Never place metal objects such as knives forks spoons and lids on the hob The appliance becomes hot during operation Allow the appliance to cool down before cleaning If hot liquids penetrate the appliance only remove...

Страница 5: ...ve immediately with a glass scraper Stains blisters or fractures in the glass Defective cookware cookware with melted enamel or cookware with copper or alu minium base Use suitable cookware that is in a good con dition Stains discolouration Unsuitable cleaning methods Only use cleaning agents that are suitable for glass ceramic and only clean the hob when it is cold Blisters or fractures in the gl...

Страница 6: ...nts of steam select a higher fan speed in good time The odours are distributed around the room less Switch the appliance off when you are not using it Ensure that there is sufficient ventilation when cook ing The appliance works more efficiently and with fewer operating noises Clean or replace the filters at regular intervals The effectiveness of the filter is retained Product Information accordin...

Страница 7: ...ntent These reduce the ferromagnetic area which means that less power is emitted to the cookware This cookware may not be suffi ciently detected or may not be detected at all and therefore does not heat sufficiently Not suitable Cookware made from normal thin steel glass clay copper or aluminium Notes Do not use adapter plates between the hob and the cookware Do not heat up empty cookware and do n...

Страница 8: ...ing on the appliance specifications 5 3 Special accessories Depending on the appliance model various accessor ies are available and you can obtain these from spe cialist retailers from our after sales service or from our official website Air extraction set Air recirculation set Odour filter for recirculating air mode Acoustics filter for air extraction mode 5 4 Control panel Individual details suc...

Страница 9: ...play Meaning The cooking zone is hot The cooking zone is warm 6 Operating modes You can use your appliance in air extraction mode or circulating air mode 6 1 Air extraction mode The air which is drawn in is cleaned by the grease fil ters and conveyed to the exterior by a pipe system The air must not be discharged into a flue that is used for exhausting fumes from appliances burning gas or other fu...

Страница 10: ...ob off Touch until the displays go out a All cooking zones are switched off Note If all of the cooking zones are switched off for longer than 20 seconds the hob is automatically switched off 8 3 Setting the power level in the cooking zones The cooking zone has 17 power levels which are dis played from to with intermediate values Select the best power level for the food and the planned cooking proc...

Страница 11: ...Rice pudding 2 2 3 30 40 Unpeeledboiled pots 4 5 5 5 25 35 Boiled potatoes 4 5 5 5 15 30 Pasta 1 6 7 6 10 Stew 3 5 4 5 120 180 1 Without lid 2 Preheat to power level 8 8 5 Soups 3 5 4 5 15 60 Vegetables 2 5 3 5 10 20 Vegetables frozen 3 5 4 5 7 20 Stew in a pressure cooker 4 5 5 5 Stewing Rolled roasting joint 4 5 50 65 Pot roast 4 5 60 100 Goulash 2 3 4 50 60 Braising frying with a small amount o...

Страница 12: ...rt with sensor control The air quality sensor automatically registers the cook ing vapours selects the optimum performance level and the line above the display lights up Automatic start via performance levels The ventilation system switches on at a performance level in accordance with the respective performance level for the cooking zone 9 4 Automatic mode with sensor control The hob has an air qu...

Страница 13: ...he cooking zone 2 The appliance detects the cookware and selects the cooking zone a The cooking zones split or connect automatically depending on the size and position of the cook ware a If flexInduction are connected lights up Notes By pressing you can manually change the set tings for the cooking zone You can change the default configuration of the flex ible cooking zone You can find out how to ...

Страница 14: ...d an audible signal sounds Notes When you set a cooking time for a cooking zone in which the fryingSensor is activated the cooking time will not start counting down until the selected temperature level has been reached When you set a cooking time for a cooking zone in which the cookingSensor is activated the cooking time will not start counting down until the selected temperature level has been re...

Страница 15: ...e group is not in use 14 1 Recommended applications Do not place a lid on the pan Never leave pans unattended when they are heating up Only use cold pans Use pans with a completely flat base Do not use pans with a thin base 14 2 Switching on shortBoost 1 Select the cooking zone 2 Touch twice lights up a The function is switched on Note You can also switch on this function when cook ing with a conn...

Страница 16: ...over 17 1 fryingSensor Suitable for cooking or reducing sauces pancakes or frying eggs with butter for frying vegetables or steaks up to the required level of boiling and for keeping the temperature under control This function is available on all cooking zones marked with this symbol Temperature levels Temperature levels for preparing meals Level Temper ature Functions Cookware 1 120 ºC Boiling an...

Страница 17: ...yros 4 7 12 Fish and seafood Fish fillet 4 10 20 Fish fillet breaded 4 10 20 Fish fried whole 3 10 20 Sardines 4 6 12 Scampi prawns 4 4 8 Squid cuttlefish 4 6 12 Egg dishes Fried eggs in butter 2 2 6 Cookware Fried eggs 4 2 6 Scrambled eggs 2 4 9 Omelette 2 3 6 French toast 3 4 8 Crêpes blinis pancakes ta cos 5 1 3 Vegetables Roast potatoes 5 6 12 Chips 4 15 25 Potato pancakes 5 2 4 Onions roasted...

Страница 18: ...wireless cooking sensor 4 Select the appropriate temperature level for the food that is to be cooked a The function is switched on a flashes until the water or oil has reached the ap propriate temperature for adding the food A signal sounds and the temperature symbol stops flashing 5 Once the signal tone has sounded remove the lid and add the food Keep the lid on while cooking Switching off cookin...

Страница 19: ... bsh group com Connecting the wireless cooking sensor To connect the wireless cooking sensor to the control panel proceed as follows 1 Select the basic setting Basic settings Page 23 a lights up 2 Select the cooking zone whose display lights up A signal tone sounds flashes 3 Briefly press the centre of the wireless cooking sensor within 30 seconds After a few seconds the status of the connection b...

Страница 20: ...or Silicone patch Template 18 2 Attaching the silicone patch The silicone patch secures the cooking sensor to the cookware For fitting on the cookware 1 Clean and dry the cookware thoroughly Ensure that there are no grease residues in the adhesive area 2 Remove the protective film from the silicone patch Adhere the silicone patch to the outside of the cook ware in the correct place using the enclo...

Страница 21: ...ews on the cap must be aligned with the indentations on the lower section of the housing Use a screwdriver to tighten the screws and secure the silicone cover on the lower section of the cook ing sensor housing 18 5 Cleaning Cooking sensor Clean with a damp cloth Do not place in the dish washer and do not get it wet When you are not using the cooking sensor remove it from the cookware and store it...

Страница 22: ... The hob is locked 19 2 Switching off Childproof lock 1 Touch 2 Touch and hold for 4 seconds a The lock is released 19 3 Automatic childproof lock You can also activate the childproof lock automatically every time the hob is switched off You can find out how to switch the function on and off in the Basic settings section Page 23 20 Wipe protection Allows the control panel to be locked for cleaning...

Страница 23: ...ilable set tings depend on the maximum power of the hob You can find precise information on the rating plate If the function is active and the hob has reached the set power limit is dis played and you cannot select a higher power level Switched off Maximum power of the hob 1 1000 W Lowest power setting 1500 W 3000 W Recommended for 13 A 3500 W Recommended for 16 A 4000 W 4500 W Recommended for 20 ...

Страница 24: ...To go to the basic settings Requirement The hob must be switched off 1 To switch on the hob touch 2 Within the next 10 seconds press and hold for 4 seconds Product information Display Directory for the technical after sales service TK Production number Production number 1 Production number 2 a The first four displays provide the product informa tion To call up the individual displays touch the con...

Страница 25: ...s section Page 23 25 Home Connect This appliance is network capable Connecting your ap pliance to a mobile device lets you control its functions via the Home Connect app adjust its basic settings and monitor its operating status The Home Connect services are not available in every country The availability of the Home Connect function depends on the availability of Home Connect services in your cou...

Страница 26: ...be updated using the software update function e g for the purposes of op timisation troubleshooting or security updates To do this you must be a registered Home Con nect user have installed the app on your mobile device and be connected to the Home Connect server As soon as a software update is available you will be informed via the Home Connect app and will be able to start the software update vi...

Страница 27: ...emover Abrasive sponges High pressure or steam jet cleaners 26 2 Components to be cleaned or replaced The following overview shows the components of the appliance that you either replace or clean 2 1 3 4 1 Grease filter 2 Odour filter or acoustics filter 3 Glass ceramic 4 Overflow container 26 3 Cleaning the hob Clean the hob after every use to stop cooking residues from getting burnt on Requireme...

Страница 28: ...indicator Requirement After the appliance is switched off lights up 1 Replace the odour filter Page 27 2 Press and hold until an audible signal sounds a The display stops lighting up The saturation indic ator for the odour filters is reset 26 6 Cleaning the grease filters The grease filters filter the grease from the cooking va pour To keep it in good working order you must clean the grease filter...

Страница 29: ...hrough our online shop or in a spe cialist shop 4 Rinse the grease filters thoroughly 5 Allow the grease filters to drain Cleaning the grease filter in the dishwasher 1 Dismantle the grease filter 2 Place the grease filters loosely in the dishwasher and do not jam it in For optimum cleaning results lay the grease filter on the filter side in the dishwasher Do not clean heavily soiled grease filter...

Страница 30: ...find additional information about this setting in the section entitled Basic operation Page 10 The ventilation system switches on even though the appliance is switched off The run on function with sensor control is selected You can find additional information about this setting in the section entitled Basic settings Page 23 The air intake is too weak Ensure that the grease filter is clean To find ...

Страница 31: ...sults by using special glass ceramic cleaning products Do not use harsh or abrasive cleaning products dishwater detergent concentrated or scouring pads You can find more information about this under Cleaning and servicing Page 27 There is water in the cab inet underneath the hob Check whether the overflow container is full You can find further information about cleaning and caring for the hob unde...

Страница 32: ...have overheated and one or all of the cooking zones have been switched off Wait until the electronics have cooled down sufficiently Then touch any button on the control panel power level and audible signal There is hot cookware in the vicinity of the control panel This may cause the electronics to overheat Remove the cookware The fault display goes out shortly afterwards You can continue to cook a...

Страница 33: ... the sensor flashes three times The connection to the cooking sensor has been broken Press and hold the symbol on the cooking sensor for 8 10 seconds and then reconnect the cooking sensor to the hob For more information see the section entitled Connecting the wireless cooking sensor Page 19 The operating voltage is incorrect and outside of the normal operating range Contact your energy supplier Th...

Страница 34: ...e parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area Note Under the terms of the manufacturer s warranty the use of Customer Service is free of charge Detailed information on the warranty period and terms of warranty in your coun...

Страница 35: ...eave it on the cooking zone for a further two minutes Simmering Power level 2 32 5 Cooking rice pudding with the lid on Milk temperature 7 C 1 Heat the milk until it starts to rise up Heat up without a lid Stir after heating for 10 min 2 Set the recommended power level and add rice sugar and salt to the milk The cooking time including heating up is approx 45 minutes 16 cm saucepan ingredients 190 ...

Страница 36: ...mmering Power level 7 32 9 Preparing crêpes Recipe in accordance with DIN EN 60350 2 24 cm pan without lid ingredients 55 ml batter per crêpe Heating up Duration 1 min 30 sec power level 9 Simmering Power level 7 32 10 Deep fat frying frozen chips Pot dia 20 cm without lid ingredients 2 l sunflower oil For each frying time 200 g frozen chips 1 cm thick Heating up Power level 9 until the oil temper...

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Страница 40: ...nchen GERMANY siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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