Troubleshooting
17
Use these tips to resolve simple issues.
Problem
Possible solution
Sound is weak.
Replace empty battery.
Clean instrument.
Gently close battery compart-
ment completely.
Hearing instrument
emits whistling sounds.
Reinsert the instrument until it
fits securely.
Clean instrument.
Sound is distorted.
Replace empty battery.
Clean instrument.
Hearing instrument
emits signal tones.
Gently close battery compart-
ment completely.
Replace empty battery.
Hearing instrument
does not work.
Check if the hearing instrument
is turned on.
Gently close battery compart-
ment completely.
Replace empty battery.
Make sure battery is inserted
correctly.
Power-on delay is active – wait
18 seconds and check again.
Consult your Hearing Care Professional if you encounter
further problems.
Troubleshooting
