Questions&Answers
92
Question
Possible causes
Possible solution
No connection to
network.
Signal weak.
Move higher, to a window or open space.
Outside GSM range.
Check service provider coverage map.
SIM card not valid.
Contact the service provider.
New network not authorised. Try manual selection or select a different network
(p. 77).
Network barring is set.
Check barrings (p. 75).
Network overloaded.
Try again later.
Phone loses
network.
Signal too weak.
Reconnection to another service provider is automatic
(p. 76). Switching the phone off and on may speed
this up.
Calls not possible. 2nd line set.
Set line 1
/
(p. 76).
New SIM card inserted.
Check for new restrictions.
Credit used up.
Load credit.
Certain uses of the
phone not possible.
Call restrictions are set.
Barrings may be set by your service provider. Check
barrings (p. 75).
No entries possible
in Phonebook.
Phonebook is full.
Delete entries in Phonebook (p. 27).
Voicemail does not
work
Call forward to the voicemail
not set.
Set call forward to the voicemail (p. 67).
SMS (message)
#
flashes.
SMS memory full.
Delete messages (SMS), (p. 36) or store them in the
archive (p. 37) to make room.
Function cannot
be set.
Not supported by service
provider or registration
required.
Contact your service provider.
Memory problems
with Games&More,
ring tones, pictures,
SMS archive.
Phone memory full.
Delete files where necessary.
No WAP access, no
HTTP download
possible.
Profile not activated, profile
settings wrong/incomplete.
Activate WAP profile (p. 42), check settings (p. 71)
and activate HTTP profile (p. 45), check settings
(p. 72).If necessary consult your service provider.