Questions & Answers
62
SL56 sug am english, A31008-H4920-A40-2-4A19 (12. August 2003, 16:22)
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Problem
Possible causes
Possible solution
No network
connection.
Weak signal.
Move higher, to a window or an open space.
Outside GSM range.
Check service provider's coverage area.
Invalid SIM card.
Complain to the service provider.
New network not authorized. Try manual selection or select a different network
(p. 49).
Network barred.
Check network barrings (p. 48).
Network overloaded.
Try again later.
Phone loses
network.
Signal too weak.
Reconnection to another service provider is automatic
(p. 49). Switching phone off and on again can speed
this up.
Calls not possible. Second line set.
Set first line
‘
(p. 48).
New SIM card inserted.
Check for new barrings.
Charge limit reached.
Reset limit with PIN 2 (p. 35).
Credit used up.
Load credit.
Certain uses of
phone not possible.
Call restrictions are in place Barrings can be set by service provider. Check
barrings (p. 48).
No entries in
Addressbook
possible.
Phonebook is full.
Delete entries in Phonebook or transfer to
Addressbook (p. 31).
Voice mail not
functioning
Call divert to mailbox not set. Set call divert to mailbox (p. 45).
SMS (text
message)
T
flashing.
SMS memory is full.
To free up capacity, delete (p. 38) or file messages
(SMS).
Function cannot be
set.
Not supported by service
provider or registration
required.
Contact your service provider.
Capacity problems
with, for example,
Games & More, ring
tones, pictures,
SMS archive.
Handset memory full.
Delete files in the relevant areas.
No WAP access,
downloading not
possible.
Profile not activated, profile
settings wrong/incomplete.
Activate (p. 41), set (p. 42) WAP profile or set HTTP
profile. If necessary ask your service provider.