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Customer Care

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of AF51, Quail, FUG, dtc 143mm, en, A31008-H2950-A1-3-7619 (10.03.2006, 13:16)

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Customer Care

You can also get personal advice about our range

of products on our Premium Hotline:

United Kingdom ............................ 0906 9597500

(0.75 £ per minute)
Qualified employees are waiting to offer you expert

information about our products and installation.
In some countries repair and replace services are

impossible where the products are not sold through

our authorised dealers.
If repair work is necessary, please contact one of

our service centres:

Abu Dhabi .........................................0 26 42 38 00

Argentina .....................................0 81 02 22 66 24

Australia..........................................13 00 66 53 66

Austria..................................................05 17 05 17

Bahrain .................................................... 40 42 34

Bangladesh.......................................0 17 52 74 47

Belgium.............................................0 78 15 22 21

Bolivia ...............................................0 21 21 41 14

Bosnia Herzegovina..........................0 33 27 66 49

Brunei ..................................................02 43 08 01

Bulgaria................................................02 73 94 88

Cambodia ............................................12 80 05 00

Canada ........................................1 88 87 77 02 11

Chile..................................................8 00 53 06 62

China ..............................................40 08 88 56 56

Colombia....................................01 80 07 00 66 24

Croatia ..............................................0 16 10 53 81

Czech Republic.................................2 33 03 27 27

Denmark ............................................. 35 25 65 29

Dubai ................................................0 43 96 64 33

Ecuador ..........................................18 00 10 10 00

Egypt.................................................0 23 33 41 11

Estonia................................................ 56 64 54 00

Finland ............................................09 22 94 37 00

France.............................................01 56 38 42 00

Germany ......................................0 18 05 33 32 27

Greece ............................................80 11 11 11 16

Hong Kong.......................................... 28 61 11 18

Hungary ..........................................06 14 71 24 44

Iceland .................................................. 5 20 30 00

India .............................22 24 98 70 00 Extn: 70 40

Indonesia .....................................0 21 46 82 60 81

Ireland.............................................18 50 77 72 77

Italy .................................................02 45 27 90 36

Ivory Coast.......................................... 05 02 02 59

Jordan...............................................0 64 39 86 42

Kenya.................................................... 2 72 37 17

Kuwait ................................................... 2 45 41 78

Latvia .................................................... 7 50 11 18

Lebanon.............................................. 01 44 30 43

Libya ...............................................02 13 50 28 82

Lithuania ...........................................8 70 07 07 00

Luxembourg....................................40 66 61 56 40

Macedonia ........................................0 23 13 18 48

Malaysia....................................+ 6 03 77 12 43 04

Malta .......................................+ 35 32 14 94 06 32

Mauritius ............................................... 2 11 62 13

Mexico .......................................01 80 07 11 00 03

Morocco .............................................. 22 66 92 09

Netherlands .................................0 90 03 33 31 00

New Zealand...................................08 00 27 43 63

Nigeria ..............................................0 14 50 05 00

Norway................................................ 22 57 77 46

Oman ....................................................... 79 10 12

Pakistan ..........................................02 15 66 22 00

Paraguay ..........................................8 00 10 20 04

Peru ..................................................0 80 05 24 00

Philippines ........................................0 27 57 11 18

Poland.............................................08 01 30 00 30

Portugal ............................................8 08 20 15 21

Qatar................................................... 04 32 20 10

Romania .........................................02 12 09 99 66

We offer fast, individual advice! You have several

options:
Our online support on the Internet:

www.BenQMobile.com/customercare

We can be reached any time, any place. You are

given 24 hour support on all aspects of our pro-

ducts. Here you will find an interactive fault-finding

system, a compilation of the most frequently asked

questions and answers, plus user guides and

current software updates to download.
When calling customer service, please have ready

your receipt and the phone identity number (IMEI,

to display press

#06#), the software version

(to display, press

#06#, then

§Info§

) and if avail-

able, your Service customer number.

Содержание AF51

Страница 1: ...nQ Mobile GmbH Co OHG Haidenauplatz 1 D 81667 Munich BenQ Mobile GmbH Co OHG 2006 All rights reserved Subject to availability Rights of modification reserved Manufactured by BenQ Mobile GmbH Co OHG under trademark license of Siemens AG www siemens com af51 s s BA Cover AF51 Quail QXD 16 03 2006 11 36 Uhr Seite 1 ...

Страница 2: ... for an entry 16 Change entry 16 Addressbook 16 New entry 16 Change entry 16 Call search for an entry 17 Voice dialling 17 Groups 17 Records 17 Durat charges 18 Voice message mailbox 18 CB services 19 SMS 19 MMS 20 Message lists settings 21 Ring tones 21 Alarm clock 22 Fast access key 23 Surf fun 23 Games more 24 Setup 25 Extras 31 SIM services optional 31 Organizer 31 Calculator 32 Currency conve...

Страница 3: ...g it Do not place the phone near to elec tromagnetic data carriers such as credit cards and floppy disks Infor mation stored on them could be lost Only use original batteries 100 mercury free and charging devic es Otherwise you risk serious dam age to health and property The battery could explode for instance Tones music and handsfree talking are reproduced through the loud speaker Do not hold the...

Страница 4: ...ttery under any circumstanc es All other changes to this device are strictly prohibited and will invali date the guarantee The phone may cause interference in the vicinity of TV sets radios and PCs Use only original accessories This will avoid potential risks to health or property and ensure compliance with all relevant regulations Improper use will invalidate the guarantee These safety instructio...

Страница 5: ...ndby mode Display the last calls 3 B On Off End key Switching on off press and hold During a conversation or in an application press briefly to finish In menus press briefly to go back a level Press and hold to return to standby mode In standby mode Press and hold to switch off phone 4 Navi key In lists and menus GScroll up and down DFunction call CBack a menu level During a call DOpen call menu G...

Страница 6: ...the grey fields above the key 2 Plug socket For charger headset 3 Press and hold In standby mode switch on off all signal tones except alarm For incoming calls only switch off ring tones 4 LED Two LEDs for Dynamic light p 26 are located under lift cover 5 2nd display Displays time incoming calls screensaver and certain other information when the clamshell is closed When Open clamshell p 27 is acti...

Страница 7: ...ly l Ringtone only if the caller is stored in the Addressbook Phonebook Ø Alarm set Ö Alarm clock activated µ Keypad locked T Message memory full No network access ABC Abc abc Indicates whether upper or lower case letters are active T9Abc Text input with T9 Activated and available ª Registered Temporarily interrupted Ê Internet online Ë Internet via GPRS online Ì Internet no network Auto answer fe...

Страница 8: ...zed snap out the smaller segment and trim any rough edges Always switch off phone before removing the battery Only 3V and 1 8V SIM cards are supported Please contact your service provider if you have an older card Release and open battery cover Remove battery Open SIM card holder insert SIM card and close holder Insert battery and close cover Charge battery The battery is not fully charged when de...

Страница 9: ...empty The charge level of the battery is only displayed correctly after an unin terrupted charging discharging cycle You should therefore not remove the battery unnecessarily and where possible not terminate the charging process early Switch on off PIN Switch on off Press and hold the On Off End key B to switch on or off Enter PIN The SIM card can be protected with a 4 to 8 digit PIN Open keypad E...

Страница 10: ...tions in the display To copy data on the SIM card at a later time highlight entries see p 10 and copy these with the function Copy into 9 Phonebook options menu You can change the default book at any time p 15 Signal strength _ Strong reception signal A weak signal reduces the call quality and may lead to loss of the connection Change your location General instructions User guide The following sym...

Страница 11: ...can be highlighted to perform multiple functions at once Press Options Mark text Press Mark text to highlight an unmarked entry Press Unmark to unmark a highlighted entry Additional highlighting functions Menu speed dialling All menu functions are numbered internally A function may be selected directly by entering these numbers in sequence Example Press Menu Press e g 2 for Records or 1 for Calls ...

Страница 12: ...ed in a pocket or whilst you are on an aircraft Press and hold the On Off End key B and confirm with OK The phone switches on Calling Dialling with number keys The phone must be switched on standby mode Dial number always with area code if necessary with international dialling code To dial international dialling code press and hold 0 until a is displayed Press List and select country Short press C...

Страница 13: ...g a call with y menu Hold J dial a new phone number With y menu Swap you can swap back and forth between both calls If you are called during a phone call and you can hear the call waiting tone p 26 you can accept the waiting call with Swap putting the current call on hold to do so Swap back and forth between the calls see above or end the current call with B and accept the new call with Answer Con...

Страница 14: ...n top line of display Press and hold All inputvariants are displayed Press briefly Special characters are shown Press and hold Open input menu 0 Press once repeatedly 0 _ Press and hold Writes 0 1 Writes blank Press twice jumps a line Special characters Press briefly The character map is displayed 1 Line break Navigate to characters with G H and press Select Input menu Press and hold with text inp...

Страница 15: ... top line of display Press and hold All input modes are displayed Press briefly Select special characters p 13 Press and hold Open input menu T9 word suggestions If several options are found in the dictionary for a key sequence a word the most probable is displayed first If the word you want has not been recognised the next suggestion from T9 may be correct The word must be highlighted Then press ...

Страница 16: ...our preference should be for the Addressbook because more entries and functions e g pictures birthdays several phone numbers per entry etc are possible F Phonebook Addressbook D set as standard Groups see p 17 Business card Create your own business card Send it as an SMS MMS to another GSM phone If no business card has been created yet you will be asked for your input G Move from field to field to...

Страница 17: ...y Open phonebook F select name and and press the Call key A Change entry F Select entry D Change Make changes Save Special books Own numbrs enter personal phone numbers VIP numbers assign important numbers to group SIM phonebook Protected SIM Info numbers Addressbook The Addressbook can store up to 500 entries that are managed in the phone memory New entry If the Addressbook has been selected as s...

Страница 18: ...lly Apply voice dialling Press and hold E in standby mode Now speak the name The number is dialled Groups Nine groups are specified in your phone to enable you to arrange your Address book entries clearly You can rename seven groups Open Addressbook in standby mode F Groups the number of entries is listed behind the group name Select group D Rename group Additional information No group Contains al...

Страница 19: ...ency for charge display Personal rate PIN2 prompt b Charges per unit period Account limit PIN2 prompt b Fix a credit usage period on a special SIM card Auto display Display duration and charge automatical ly at end of each call Voice message mailbox b Menu Message setup Voice message Most service providers offer a mailbox in which a caller may leave a voice message for you if your phone is switche...

Страница 20: ...m possible length of an SMS If you do not wish to use these letters please change the input language in the options menu Additionally you can insert pictures and sounds in an SMS Depending on the service provider e mails and faxes can also be sent and e mails received via SMS change setting if necessary p 21 Writing and sending Menu New SMS J write text A J enter phone number or select from Addres...

Страница 21: ...ist is opened for selection Text Edit Write text with the help of T9 Sound Insert Select a melodie p 34 or record a new melody see below Slide duration Enter length of display for individual pages minimum 0 1 seconds New recording The phone records via its microphone Press Insert in the Sound field when completing the input fields Select Record new Press Record The current recording duration and a...

Страница 22: ...Profiles have to be created for SMS and MMS The transmission characteristics are defined in these The data for these may already have been entered If not you can obtain this from your service provider Additional information is available in the comprehensive operating instructions on the Internet www siemens com af51 Ring tones Menu Select function You can set the ring tone separately for call type...

Страница 23: ...call screening ist active l is displayed in standby mode Key tones Type of acoustic key tone Click or Tone or Silent Opening tone Set signal to acknowledge opening the clamshell Closing tone Set signal to acknowledge closing the clamshell Minute beep During a call you will hear a beep after each minute Information tones Set service and alarm tones CBS tone Start melody End melody Alarm clock Menu ...

Страница 24: ...umber Bookmarks Select Apply in standby mode Press and hold assigned numberkey e g 3 Surf fun Menu É Select function Get the latest information from the Internet that is specifically adapted to the display options of your phone In addition you can download games and applications to your phone Internet access may require registration with the service provider Homepage b A connection is established ...

Страница 25: ...tion file application has still to be loaded Additional information You can use the browser to download applications e g ringtones games pictures animations from the Internet BenQ Mobile excludes all warranty and liability claims in respect of or in connection with any applications subsequently installed by the customer and any software not included in the original delivery package This also appli...

Страница 26: ...ated automatically as soon as the phone is inserted into the cradle p 30 Headset If an original headset is used the profile is activated automatically as soon as the headset is in operation Aircraft mode Sound for all alarms appointments alarm clock are deactivated Alarms are only indicated on the display This profile cannot be modified The phone will switch off if you select the profile Aircraft ...

Страница 27: ... used to indicate visually different events and functions as well as the current phone status e g network searching You can determine the visual signal LEDs on the phone for certain functions and events The LEDs then flash in different rhythms depending on the current func tion Show light effects This enables you to switch the visual signal on and off centrally for all functions and events Play de...

Страница 28: ...played p Condition set o Not set s Display if status is unknown e g with a new SIM card Clear all All set diverts are cleared Open clamshell Incoming calls can be accepted by opening the clamshell Minute beep During a call you will hear a beep after each minute as a reminder of the time elapsed The recipient does not hear this beep Clock Menu m Clock Select function Time date The clock must be set...

Страница 29: ... by your provider Then select and activate profile The access profiles must be configured manually If necessary check with your service provider for details If necessary enter CSD settings and GPRS settings your service provider will supply you with information on this if necessary or www BenQMobile com customercare in the FAQ section Select profile D Change setting Options Edit Enter data Save HT...

Страница 30: ...All outgoing Outgoing calls except emergency numbers are barred Outgo internat Only national calls can be made Out int x home International calls are not permitted apart from calls to your home country All incoming The phone is barred for all incoming calls When roaming You will not receive calls when outside your home network Status check Status check for network barring Clear all Clear all barri...

Страница 31: ...VAR Language en VAR issue date 050711 Network Menu m Network Select function Line b To select bar a telephone number two independent telephone numbers have to be registered Network info The list of GSM networks currently available is displayed Auto network selection If activated the next network is dialled in the order of your preferred networks Choose network ...

Страница 32: ...ween weeks press and hold G to page between months Calendar days in bold face indicate appointments on this day Agenda Press Agenda to call up from the monthly overview Appointments for each individual day are shown in the agenda in chronological order Appointments Menu ç Appointments All appointment entries are displayed in chronological order If an alarm is missed it appears in the list of misse...

Страница 33: ...alarm to which you have not reacted are listed for reading Time zones Menu ç Time zones Set the time zone for your area Calendar setup Menu ç Calendar setup Begin of week You can set which weekday is listed first on the left in the monthly and weekly overviews Calculator Menu Calculator Enter number up to 8 digits Select calculator function Repeat procedure with other numbers Press to display resu...

Страница 34: ...the 2nd display indicates an active countdown Voice command Menu Voice command Functions can be started by a voice command Up to 20 voice recordings can be saved in the phone for voice dialling or voice commands not on SIM card Record Menu Voice command A list with the functions available is displayed G Select function Press Record Confirm selected function with Yes Press Start to start recording ...

Страница 35: ... D Open folder or execute file us ing related application Index structure The file system assigns special folders to different data types The following folders are also included in Sounds or Picture Sending files Press A to send a highlighted picture sound animation etc Folders Contents Format Picture Images Animations bmp bmx bmz gif jpg jpeg png Sounds Ring tones melodies sounds amr mid wav Colo...

Страница 36: ...rmany 0 18 05 33 32 27 Greece 80 11 11 11 16 Hong Kong 28 61 11 18 Hungary 06 14 71 24 44 Iceland 5 20 30 00 India 22 24 98 70 00 Extn 70 40 Indonesia 0 21 46 82 60 81 Ireland 18 50 77 72 77 Italy 02 45 27 90 36 Ivory Coast 05 02 02 59 Jordan 0 64 39 86 42 Kenya 2 72 37 17 Kuwait 2 45 41 78 Latvia 7 50 11 18 Lebanon 01 44 30 43 Libya 02 13 50 28 82 Lithuania 8 70 07 07 00 Luxembourg 40 66 61 56 40...

Страница 37: ...casing may become deformed and discoloured Do not store your phone in hot environments e g vehicle instrument panel in the summer High temperatures can shorten the life of elec tronic devices damage batteries and warp or melt certain plastics Do not store your phone in cold environments When the phone warms up again to its normal ambient temperature moisture can form inside the phone which may dam...

Страница 38: ...e operating time depends upon usage Extreme temperatures considerably reduce the phone s stand by time You should therefore avoid the leaving the phone in the sun or on a radiator Talk time 120 to 300 minutes Standby time 50 to 220 hours GSM class 4 2 watt Frequency range 880 960 MHz GSM class 1 1 watt Frequency range 1 710 1 880 MHz GSM class 1 1 watt Frequency range 1 850 1 990 MHz Weight 80 g S...

Страница 39: ... www who int emf or BenQ Mobile www BenQMobile com Guarantee certificate UK Without prejudice to any claim the user customer may have in relation to the dealer or retailer the customer shall be granted a manufacturer s Guar antee under the conditions set out below In the case of new devices and their components exhibiting defects resulting from manufacturing and or material faults within 24 months...

Страница 40: ... by persons not au thorised by BenQ Mobile Components on the printed circuit board are manipulated The software is manipulated Defects or damage caused by dropping breaking lightning or ingress of moisture This also applies if defects or damage was caused by mechanical chemical radio interference or thermal factors e g microwave sauna etc Devices fitted with accessories not authorised by BenQ Mobi...

Страница 41: ...ed by international treaty provisions and all applicable national laws This Agreement does not convey to You nor allow You to acquire any title or ownership interest in the Licensed Software or rights therein The structure organization data and code of the Licensed Soft ware are the valuable trade secrets and confiden tial information of BenQ its Licensors or affiliates You must reproduce and incl...

Страница 42: ...DAMAGES LOST PROFITS DATA OR BUSINESS OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES PROPER TY DAMAGE INTERRUPTION OF BUSINESS OR FOR ANY SPECIAL INDIRECT INCIDEN TAL EXEMPLARY ECONOMIC PUNITIVE OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND WHETHER ARISING UNDER CONTRACT TORT NEGLIGENCE OR OTHER THEORY OF LIABILITY OR ARISING OUT OF THE USE OF OR INABILITY TO USE THE LI CENSED SOFTWARE EVEN...

Страница 43: ...e under applicable law No modification to this Agreement is binding unless in writing and signed by a duly authorized representative of each party This Agreement shall be binding on and shall inure to the benefit of the heirs successors and assigns of the parties here to The failure of either party to enforce any right re sulting from the breach of any provision of this Agreement by the other part...

Страница 44: ...23 Business card 15 Busy number 11 C Calculator 32 Calendar 31 Call Accept end 12 Barring 29 Charges 18 Conference 12 Divert 26 End 11 Reject 12 Swap change 12 Call back 11 Call divert 26 Calling 11 Calling images Addressbook 16 Calls dialled call list 18 Calls received call list 18 Care of phone 35 Carkit 30 Cell Broadcast CB 19 Charges 18 Charging the battery 8 Clock 27 Codes 10 Colour schemes 2...

Страница 45: ...s of phone SIM card 37 M Mailbox 18 Maintenance of phone 36 Menu Control 9 Speed dialling 10 Message MMS 20 SMS 19 Minute beep 22 Missed alarms 32 Missed calls call list 17 MMS Lists 21 Profile 21 Receive 20 Write 20 N Network Barring 29 Line 30 Settings 30 Notes 32 O Only 29 Only this SIM 29 Operating times battery 37 Organiser 31 Own files 34 Own greeting 26 Own stuff 34 P Phone settings 26 Phon...

Страница 46: ...rd Clear barring 11 Insert 7 SIM services optional 31 SMS Archive 19 Read 19 T9 input 13 Write 19 SOS 8 Special characters 13 Speech time battery 37 Speed dialling keys 23 Standard values 29 Standby mode 9 Standby time 37 Start animation 26 Start up animation 26 Stopwatch 33 Surf fun 23 Swap 12 Switch off phone Automatic 27 Manual 8 Switch on 8 Symbols 6 T T9 Text entry 13 Word suggestions 14 Tech...

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