Figure 1-3
mySupport
The configured manual can be exported in RTF, PDF or XML format.
Siemens content that supports the mySupport documentation can be identified by the
"Configure" link.
1.4.5
Technical support
Description
Your routes to technical support (
https://support.industry.siemens.com/cs/ww/en/sc/4868
• Support Request (
https://www.siemens.com/SupportRequest
)
• Contact person database (
https://www.automation.siemens.com/aspa_app?lang=en
)
• "Industry Online Support" mobile app
The Support Request is the most important input channel for questions relating to products
from Siemens Industry. This will assign your request a unique ticket number for tracking
purposes. The Support Request offers you:
• Direct access to technical experts
• Recommended solutions for various questions (e.g. FAQs)
• Status tracking of your requests
Technical support also assists you in some cases via remote support (
support.industry.siemens.com/cs/de/en/view/106665159
) to resolve your requests. A
Support representative will assist you in diagnosing or resolving the problem through screen
transfer.
More information on the Support service packages is available on the Internet via the
following address (
https://support.industry.siemens.com/cs/ww/en/sc/4869
).
Introduction
1.4 Service and support
1LE5, 1PC4 shaft heights 280 ... 355
Operating Instructions, 11/2022, A5E41454666A
15
Содержание 1LE5
Страница 2: ......
Страница 116: ...Maintenance 9 4 Corrective maintenance 1LE5 1PC4 shaft heights 280 355 114 Operating Instructions 11 2022 A5E41454666A ...
Страница 130: ...Spare parts 10 9 Exploded drawings 1LE5 1PC4 shaft heights 280 355 128 Operating Instructions 11 2022 A5E41454666A ...
Страница 134: ...Disposal 11 6 Disposal of components 1LE5 1PC4 shaft heights 280 355 132 Operating Instructions 11 2022 A5E41454666A ...
Страница 141: ......