11.2
Malfunction messages
Table 18: Malfunction message for Diagnosis menu
Message
Possible causes
Measures
EEPROM Parameter
Invalid parameter.
Perform reset parameter:
Reconfigure.
New zero adjust.
Control unit defective.
Contact SICK Service.
Sensor communication Data communication between receiver unit
and control unit interrupted.
Check cable connection and correct seating of the plug
connector.
Further measures,
see "Communication error between
control unit and receiver", page 84
Sensor amplifier has
reached maximum
value
Erroneous device adjustment.
Check device alignment, realign when necessary.
Optical surfaces contaminated.
Clean the optical interfaces.
Light path interrupted.
Check for free light path through the duct.
Sensor no signal
Erroneous device adjustment.
Check device alignment, realign when necessary.
Optical surfaces contaminated.
Clean the optical interfaces.
Check for free light path through the duct.
Receiver unit defective.
Exchange receiver unit.
IR source fault
Infrared module defective.
Check lamp plug connector.
Risk of burns! Lamp is very hot when in operation.
b
Let the device cool down before checking.
b
Wear protective gloves.
Check sender/receiver unit, exchage when necessary.
Chopper fault
Chopper in sender unit defective.
Check lamp plug connector.
Risk of burns! Lamp is very hot when in operation.
b
Let the device cool down before checking.
b
Wear protective gloves.
Check sender/receiver unit, exchange when necessary.
Device not ready, warm‐
ing up
The required operational temperature is
not reached shortly after switching on.
Observe warming up time of approx. 30 minutes.
Device is not capable of measuring.
Motor fault
Motor in receiver unit defective.
Exchange receiver unit.
11
TROUBLESHOOTING
80
O P E R A T I N G I N S T R U C T I O N S | GM901-02
8008932/16YT/V4-0/2022-02 | SICK
Subject to change without notice