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12

FAULTS - PROBLEMS PROCEDURE

Before returning your Hydratech Multi pump to your dealer or contacting 
our Consumer Advice Department, please carry out the following steps.
This will solve most problems quickly and easily.

1.

Ensure electrical procedure has been followed fully. Check fuse and any 
cable connectors/switch boxes.

NOTE:

If the pump has overheated the thermal overload will temporarily 

switch off the pump.

2. (a)

Follow routine maintenance and check pump.  

(b)

Follow monthly 

maintenance and check pump.  

(c)

Follow troubleshooting guide. 

(d)

Follow annual maintenance guide. 

3.

Return pump to point of purchase for inspection and advice (you may 
need proof of purchase).

Consumer Advice contact details

Interpet (Blagdon) Consumer Advice Department

Vincent Lane, Dorking, Surrey RH4 3YX

Telephone: 

0845 226 7437 (local call charge only)

(Monday to Friday 10am to 4pm except Bank Holidays - Times may vary)

Fax: 

01306 876712

E-mail:

[email protected]

This product is guaranteed against defects in material and workmanship for 3 years from
the date of purchase, under normal usage.  

The guarantee DOES NOT APPLY in case of

improper use,

negligence, lack of maintenance or accidental damage either to the pump or

to the impeller or impeller shaft.  If the pump fails due to a manufacturing fault within this
period it will be either repaired or replaced free of charge. Liability is limited to replacement
of the faulty product only, no other costs will be reimbursed.

This guarantee is not transferable and does not affect your statutory rights. This guarantee
does not confer any rights other than those expressly set out above. Excludes impeller,
which may require replacing annually. If any parts need replacing, spares are available from
your retailer.

GUARANTEE

IMPORTANT

Problem

Low flow from pump

1.

Follow routine cleaning procedure.

2.

Follow monthly cleaning procedure.

3.

Ensure pipe work is not blocked, leaking or is laid so that it gets crushed
or kinked.

4.

Keep the height that water is to be pumped from the water surface (called 
Head) to a minimum. The higher the head the lower the flow rate and the 
more wear on the pump.

5.

Use the largest diameter, smoothest bore pond hose over the shortest 
distance and keep hose fittings to a minimum. This removes frictional loss 
of flow and so increases pump flow rates.

Poor fountain performance

• Reduced height.  

• Jets blocked.

Clean flow adjuster and fountain
head. Wash under a tap or hose.
Blagdon Pond Pump Cleaner
should be used to remove lime
scale build-up/waste (see diagram)
for improved results.

No flow from pump

1.

Check power supply is on.

2.

Check fuse and wiring (SEE ELECTRICAL INSTALLATION).

3.

Follow low flow procedure as above.

If none of the above works contact Interpet (Blagdon) Consumer Advice
Department (See Faults problem procedure Page 13). 

TROUBLESHOOTING

13

DAISY

To clean, remove
head and rinse.
Or in hard water
areas, use Blagdon
Pond Pump Cleaner.

Multi Instructions 3250 AW  23/3/06  10:23 am  Page 15

Содержание BLAGDON HYDRATECH MULTI 800

Страница 1: ... by Blagdon s award winning range of water gardening equipment As a result Blagdon s reputation for quality is unrivalled amongst experienced pond gardeners and retailers alike Blagdon The Pond Masters The name you can rely on Interpet Dorking Surrey RH4 3YX Leaflet Code POS 0008 IMPORTANT Please attach proof of purchase to this manual and file in a safe place THE POND MASTERS GUIDE TO HYDRATECH M...

Страница 2: ...mp in pond 8 9 Maintenance and cleaning 9 Cleaning 9 Step by step guides 9 11 Routine maintenance 9 Monthly maintenance 10 Annual maintenance 11 Winter storage 11 Troubleshooting 12 Troubleshooting and maximising performance 12 Faults problem procedure 13 Consumer advice contact details 13 Returning faulty pumps 13 Guarantee 13 CONTENTS GETTING TO KNOW YOUR HYDRATECH MULTI PUMP OPENING AND CLOSING...

Страница 3: ...6 Pump outlet hole N A 7 Pump support brackets N A 8 Filter cage hinges N A 1 2 4 5 6 7 8 3 GETTING TO KNOW YOUR HYDRATECH MULTI PUMP HYDRATECH MULTI 800 Hydratech Multi 800 No Part Description Spare Code 1 Pump motor unit N A 2 Impeller complete 1040815 3 Pump outlet N A 4 Impeller cover N A 5 Water bell 1040747 6 Double Daisy 1040747 7 23cm telescopic riser pipe 1040761 5 7 6 2 1 3 4 Parts 5 and...

Страница 4: ...1040808 10 Water bell large 1014144 11 Daisy 3 stage 1040754 1 2 4 5A 5 5A 6 3 7 9 10 11 8 GETTING TO KNOW YOUR HYDRATECH MULTI PUMP HYDRATECH MULTI 6000 No Hydratech Multi 6000 Part Description Spare Code 1 Pump motor unit N A 2 Pump outlet N A 3 Impeller housing N A 4 Shaft locator 1017671 5 Ceramic shaft and locator 1017664 6 Impeller only 1017626 7 Impeller cover O ring 1017640 8 Impeller cove...

Страница 5: ... a metal or plastic conduit to protect the cable Attention has been drawn to the fact that special rules may exist concerning the installation of your pond pump i e local building regulations These pumps must not be used in swimming pools or areas where people are in contact with the water Always disconnect the mains electricity supply whilst the equipment is being installed repaired maintained or...

Страница 6: ... pre filter cleaning Fountain Make sure there is ample cable from mains supply Place pump in desired location Adjust telescopic riser pipe so fountain head is above surface of the pond Fountain height can now be adjusted see Adjusting dual control T piece diagram below not 800 model See Getting to know your Hydratech Multi for parts and descriptions Tip Ensure that any fountain waterfall filter or...

Страница 7: ...used during the winter follow annual maintenance procedure and store frost free in the house or garage until spring MAINTENANCE CLEANING 10 11 MAINTENANCE CLEANING Remove impeller cover by pulling gently upwards from the base Remove impeller from pump motor Wash parts with fresh water carefully Monthly Maintenance Following as for Routine Maintenance steps 1 to 3 800 MODEL MONTHLY MAINTENANCE To c...

Страница 8: ...mited to replacement of the faulty product only no other costs will be reimbursed This guarantee is not transferable and does not affect your statutory rights This guarantee does not confer any rights other than those expressly set out above Excludes impeller which may require replacing annually If any parts need replacing spares are available from your retailer GUARANTEE IMPORTANT Problem Low flo...

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