SI TRO.Y, Руководство по установке

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32
TROUBLESHOOTING - ETHERNET
Tech Support: 512.832.6939
Problem Possible Cause Action to Take
TRO.Y won't
operate.
TRO.Y is not powered. 1. Check PoE connection on your switch. Make sure switch
has enough PoE power for TRO.Y (AT/BT).
2. If not using switch, check A/C power input on included PoE
injector (Make sure your injector is 48vDC).
TRO.Y cannot
connect to
wireless
controller.
No Ethernet connection. 1. Ensure wireless controller is connected to the same logical
segment of the switch (a token refresh may be needed).
2. Ensure the data connection from the PoE injector is
connected to your switch.
Cannot
connect to my
browser (TRO.Y
webserver).
The device running the
browser is not connected
to the same logical
segment of the switch.
1. Verify the device running the browser has the same IP
range and subnet as TRO.Y.
2. If you can't verify the address then, a software reset can be
performed using the programming button (refer to pg.15).