Help and Support
Remember that the „Help“ function is always available to you if you require answers to
your questions or have problems with the operating system or your computer.
You can access Help by:
• Pressing the F1 key, if you are on the desktop interface
Troubleshooting
My Shuttle Mini-PC Complete System will not start
• Check whether the Shuttle Mini-PC Complete System is turned on.
• Check whether the power cable is connected and the power socket is turned on.
Nothing is displayed on the screen of the All-In-One PC
• Check whether the Shuttle Mini-PC Complete System is turned on.
• Check that the screen brightness setting has not been turned down to the lowest level.
Nothing is displayed on the second connected screen.
• Check whether the monitor is turned on.
• Check whether the monitor is connected to the VGA-output at the back of your
Shuttle Mini-PC Complete System.
• Check whether the monitor is connected and is receiving power.
The touchscreen does not work or not satisfactorily
• Check using the delivered calibration software that the screen is correctly adjusted.
• To check all the settings, connect an external mouse and keyboard to your Shuttle
• Mini-PC Complete System.
I cannot hear any sound
• Check whether the external speakers are plugged into the correct connectors. For
more information on the connectors, please consult the connector layout diagram at
the front of this handbook.
• Are the boxes turned on and are they receiving power?
• Make sure that the volume control is not turned to mute or has not been turned right
down. For devices using the Windows Operating System double-click on the speaker
symbol next to the clock. For devices using the Linux Operating System, select KMixer.
• Is the volume control on the boxes turned on?
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