Models R30GN, R50GN and R102N
SHURflo Operating Instructions, Performance,
Specifications and Parts Manual
SHURflo warrants to the original purchaser of its products (the “Purchaser”) that such products will be free from defects in
material and workmanship under normal use for the period of six (6) months, and accessories will be free from defects in
material and workmanship under normal use for the period of ninety (90) days.
“Normal use” does not include use in excess of recommended maximum speeds, pressures, vacuums and temperatures, or
use requiring handling of fluids not compatible with component materials. This warranty does not cover freight damage,
freezing damage, normal wear and tear, or damage caused by misapplication, fault, negligence, alterations, or repair that
affects the performance or reliability of the product.
THIS WARRANTY IS EXCLUSIVE. SHURflo MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
SHURflo’s obligation under this warranty is, at SHURflo’s option, to either repair or replace the product upon return of the
entire product to the SHURflo factory in accordance with the return procedures set forth below.
THIS IS THE EXCLUSIVE
REMEDY FOR ANY BREACH OF WARRANTY.
IN NO EVENT SHALL SHURflo BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER FOR
BREACH OF ANY WARRANTY, FOR NEGLIGENCE, ON THE BASIS OF STRICT LIABILITY, OR OTHERWISE.
Only authorized distributors can return products for Warranty. Contact your distributor or visit www.shurfloindustrial.com
to find a distributor for product support.
Distributors can obtain an RMA # and contact person’s name by contacting SHURflo’s customer service at 800-854-3218
(Ext. 6788 or Ext. 6651).
Return Procedures for Distributors
All pumps or products must be flushed of any chemical (ref. OSHA Section 0910.1200 (d)(e)(f)(g)(h) and hazardous chemicals
must be labeled before being shipped* to SHURflo for service or warranty consideration. SHURflo reserves the right to
request a Material Safety Data sheet from the Purchaser for any pump or product SHURflo deems necessary. SHURflo reserves
the right to “disposition as scrap” pumps or products returned which contain unknown substances, or to charge for any and
all costs incurred for chemical testing and proper disposal of components containing unknown substances. SHURflo requests
this in order to protect the environment and personnel from the hazards of handling unknown substances.
Be prepared to give SHURflo full details of the problem, including the following information:
1. Model number, purchase date and from whom you purchased your pump.
2. A brief description of the pump problem, including the following:
• Liquid pumped. State the pH and any non-soluble
• Drive type (gas engine/electric motor; direct/belt drive;
materials, and give the generic or trade name.
tractor PTO) and rpm of pump.
• Temperature of the liquid and ambient environment.
• Viscosity (of oil, or other than water weight liquid).
• Suction lift or vacuum (measured at the pump).
• Elevation from the pump to the discharge point.
• Discharge pressure.
• Size and material of suction and discharge line.
• Size, type, and mesh of the suction strainer.
SHURflo may request additional information, and may require a sketch to illustrate the problem. Distributors should contact
the factory to receive a return material authorization before sending the product. All pumps returned for warranty work
should be sent shipping charges prepaid to:
[RMA# and Contact Person]
SHURflo
375 Fifth Avenue NW
New Brighton, Minnesota 55112
*Carriers, including U.S.P.S., airlines, UPS, ground freight, etc., require specific identification of any hazardous materials being shipped.
Failure to do so may result in a substantial fine and/or prison term. Check with your shipping company for specific instructions.
Limited Warranty on SHURflo Bronze Pedestal
Self-Priming Flexible Impeller Pumps
Form L-4095 (12/09)
Printed in USA
FLOW TECHNOLOGIES GROUP
5900 Katella Ave. • Cypress, CA 90630
Phone: (800) 854-3218 • (562) 795-5200 • Fax: (562) 795-7554
w
www.shurfloindustrial.com
