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P/N 1126870 Rev. B

5

Troubleshooting Guide

Our 

Advanced Troubleshooting Guide

 is available on our website: 

http://www.shurco.com

, or call our Help Line: 

1-866-748-7435

.

PROBLEM:

TRY THIS:

SMART3™ remote is not working.

No LED lights on remote are on.

1.

  Close lid and open it again.

2.

  Make sure batteries are placed correctly.

3. 

Replace both AAA batteries in remote.

4.

  

Remote may be damaged. Call Shur-Co’s Help Line.

A

ll lights flash for three seconds, 

remote turns off.

1.

  Batteries are too low and must be replaced.

SMART3™ remote is not working.
I  can  operate  system  with  but

-

tons  on  trailer  mounted  receiver 

box,  but  not  with  remote. Re-

mote channel  light  (next  to 

Tarp 

System

, for example) is blinking, 

and  when  I  press 

Open/On

  but-

ton, light blinks faster.

1.

 

Make sure remote is set to right channel. If you cannot set remote to desired channel 

(

Tarp System

, for example) by pressing 

Select

 button, channel must be enabled. See 

Channel Enable/Disable section and enable channel.

2.

  Reprogram remote to receiver and try again. See Remote to Receiver Programming 

section.

4.

  Call Shur-Co’s Help Line.

System  will  not  operate  with  the 

remote or with the buttons on the 

trailer-mounted receiver.
When the 

Open

 or 

Close

 button is 

pressed, I don’t hear a loud click 

from the receiver box.

1.

  Make sure master disconnect switch on trailer (if equipped) is turned to 

On

 position.

2.

  Circuit breaker may have tripped. Wait 15 seconds and try again.

3.

  

Check for loose or corroded connections between battery and solenoid in receiver box.

4.

  Check for low system voltage. Measure voltage between positive and negative posts 

on solenoid in receiver box on trailer. Positive solenoid post is marked “+” and nega

-

tive post is marked “-” at base of posts. With truck off, voltage should measure be

-

tween 12.5 and 12.7 volts. Make sure voltage reading is not negative, which indicates 

power wires are hooked up backwards.

System  will  not  operate  with  re

-

mote  or  with  buttons  on  trailer-

mounted receiver.
When 

Open

  or 

Close

  button  is 

pressed, solenoid in receiver box 

will click loudly (or “chatter”),

 but 

motor does not turn.

1.

  Bypass circuit breaker in battery box and try again. If problem goes away, breaker was 

fatigued or corroded and should be replaced.

2.

  

Ensure battery connections are tight and free of corrosion. Inspect all wires between 

batteries for corrosion. Verify battery voltage is between 12.5 and 12.7 volts with truck 

off. Be sure to measure voltage on battery to which system is connected.

3.

  Inspect dual-pole power connection at front of trailer. Replace if corrosion is present. 

Disassemble connector to inspect set screws inside and make sure they are tight, free 

of corrosion,and that none of wire strands are short-circuiting. Apply dielectric grease 

(not black grease) to metal contacts.

4.

  Inspect wiring between dual-pole connector at front of trailer and solenoid in receiver 

box. Replace corroded wires. Check wire for cuts in insulation. Copper wire will cor

-

rode quickly if insulation is cut.

5.

  Disconnect motor from back two posts (marked 

In

 and 

Out

) on solenoid. Press and 

hold 

Open

 or 

Close

 button to engage solenoid. If solenoid does not measure at least 

12.5 or -12.5 volts between back two posts while engaged, solenoid is damaged. Call 

Shur-Co’s Help Line.

6.  

If  solenoid  voltage  measures  at  least  12.5  or  -12.5  volts  between  back  two  posts 

(marked 

In

 and 

Out

) when motor wire is disconnected, motor may be damaged or 

there may be a short circuit in motor wire between motor and solenoid. This assumes 

system has been checked for corrosion and other issues listed above. Call Shur-Co’s 

Help Line.

Содержание SMART3

Страница 1: ...Wireless Remote P N 1126870 Rev B ...

Страница 2: ...cement Transmitter 2 1705940 SMART3 Operation Labels 1 1 NOTICE Do not power SMART3 or any Shur Co wire less system with battery charger alone as this will likely cause system abnormalities and or system malfunction Instead use 12 volt truck automobile battery to provide power to trailer 2 ...

Страница 3: ...closed System can be stopped at any time by pressing any button on remote or closing remote lid Indicator light labeled Express Mode will be on when remote is in that mode express mode indicator light If remote channel is in Momentary Mode you may still force system to open or close automatically one time by pressing Open or Close while pressing Select button System will continue to operate until ...

Страница 4: ...ns are held simultaneously NOTE While in PAIR MODE receiver will not turn outputs on STEP 2 Prepare remote Open remote lid and use Select but ton to select desired channel on remote Set remote aside but do not close lid STEP 3 Put receiver into pair mode STEP 4 Putremoteintopairmode Pickupremoteandpress and hold simultaneously both OPEN and CLOSE but tons on remote After three seconds channel indi...

Страница 5: ...tomatically jump to next channel TIP To cancel changes and exit CHANNEL CONFIGURA TION MODE close remote cover NOTE Remote will NOT activate any motor or lighting system while remote is in CHANNEL CONFIGURATION MODE CONFIGURING REMOTE CHANNELS 4 Repeat steps 2 and 3 for remaining channels 5 After configuring last channel channel status for all channels will be displayed for three seconds Channel i...

Страница 6: ... marked at base of posts With truck off voltage should measure be tween 12 5 and 12 7 volts Make sure voltage reading is not negative which indicates power wires are hooked up backwards System will not operate with re mote or with buttons on trailer mounted receiver When Open or Close button is pressed solenoid in receiver box will click loudly or chatter but motor does not turn 1 Bypass circuit b...

Страница 7: ...pment NOTE Equipment has been tested and found to comply with limits for Class B digital devices pursuant to part 15 of FCC Rules Limits are designed to provide reasonable protection against harmful interference in residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with instructions may cause harmful interferenc...

Страница 8: ......

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