15
Maintenance
The operator has to make sure that safety-relating and machine-technical installations are to be
inspected by an expert after every year in the course of an acceptance test.
The operator has to make sure that safety-relating and machine-technical installations are to be
inspected by a skilled person once a year.
The following points have to be considered during the inspection:
1.
All screws used for installing the device or parts of the device have to be tightly connected and must
not be corroded.
2.
There may not be any deformations on housings, fixations and installation spots.
3.
Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
4.
The electric power supply cables must not show any damages or material fatigue.
The Showtec XB-Duomoon requires almost no maintenance. However, you should keep the unit clean.
Otherwise, the fixture’s light-output will be significantly reduced.
Disconnect the mains power supply, and
then wipe the cover with a damp cloth. Do not immerse in liquid. Wipe lens clean with glass cleaner and
a soft cloth. Do not use alcohol or solvents.
The front lens will require weekly cleaning, as smoke-fluid tends to build up residues, reducing the light-
output very quickly. The cooling-fans should be cleaned monthly with a soft brush.
Please clean internal components once a year with a light brush and vacuum cleaner.
Keep connections clean. Disconnect electric power, and then wipe the DMX and audio connections
with a damp cloth. Make sure connections are thoroughly dry before linking equipment or supplying
electric power.
Replacing a Fuse
Power surges, short-circuit or inappropriate electrical power supply may cause a fuse to burn out. If the
fuse burns out, the product will not function whatsoever. If this happens,
follow the directions below to do
so.
1.
Unplug the unit from electric power source.
2.
Insert a flat-head screwdriver into a slot in the fuse cover. Gently pry up the fuse cover. The fuse will
come out.
3.
Remove the used fuse. If brown or unclear, it is burned out.
4.
Insert the replacement fuse into the holder where the old fuse was. Reinsert the fuse cover. Be sure to
use a fuse of the same type and specification. See the product specification label for details.
Troubleshooting
No Light, No Movement - All Products
This troubleshooting guide is meant to help solve simple problems. If a problem occurs, carry out the steps
below in sequence until a solution is found. Once the unit operates properly, do not carry out following
steps.
If the light effect does not operate properly, refer servicing to a technician.
Response: Suspect three potential problem areas: the power supply, the lamp, the fuse.
1.
Power supply. Check that the unit is plugged into an appropriate power supply.
2.
The LEDs. Return the XB-Duomoon to your Showtec dealer.
3.
The fuse. Replace the fuse. See page 15 for replacing the fuse.
No Response to DMX
Response: Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card
malfunction.
1.
Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
2.
Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products ? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.
See next page for more problem solving.