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30 

Troubleshooting 

 

No Light 

This troubleshooting guide is meant to help solve simple problems.  
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit 
operates properly, do not carry out following steps. 
If the light effect does not operate properly, refer servicing to a technician. 
Response: Suspect four potential problem areas as: factory reset, the power supply, the LED, the fuse. 

1.

 

First try to reset the device to its original factory default settings (

3-Settings Menu

 Menu see page 15).

 

 

2.

 

Power supply. Check that the unit is plugged into an appropriate power supply. 

3.

 

The LEDs. Return the 

Infinity 

to your Showtec dealer. 

4.

 

The fuse. Replace the fuse. See page 25 for replacing the fuse. 

5.

 

If all of the above appears to be O.K., plug the unit in again.

 

 

6.

 

If you are unable to determine the cause of the problem, do not open the 

Infinity

, as this may 

damage the unit and the warranty will become void. 

7.

 

Return the device to your Showtec dealer. 

 
 

No Response to DMX 

Response: Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card 
malfunction. 

1.

 

Check the DMX setting. Make sure that DMX addresses are correct. 

2.

 

Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power. 
Try your DMX control again. 

3.

 

Determine whether the controller or light effect is at fault. Does the controller operate properly with 
other DMX products ? If not, take the controller in for repair. If so, take the DMX cable and the light 
effect to a qualified technician. 

 

See next page for more problem solving. 
 
 
 

 

Содержание Infinity iW-1915 RGBW Wash

Страница 1: ...Infinity iW 1915 RGBW Wash ORDERCODE 41522 Highlite International B V Vestastraat 2 6468 EX Kerkrade The Netherlands Phone 31 45 5667700 ...

Страница 2: ... rely on Showtec for more excellent lighting products We design and manufacture professional light equipment for the entertainment industry New products are being launched regularly We work hard to keep you our customer satisfied For more information iwant showtec info You can get some of the best quality best priced products on the market from Showtec So next time turn to Showtec for more great l...

Страница 3: ... Master Slave control 9 Multiple Infinity s DMX Control 10 Fixture Linking 11 Data Cabling 11 Control Panel 12 Control Mode 12 DMX Addressing 12 Menu Overview 13 Main Menu Options 14 1 DMX Addressing 14 2 Edit Mode 15 3 Settings Menu 15 4 Built in Programs 16 5 Test Menu 16 6 Information Menu 17 DMX Channels 18 34 Channels Advanced 18 14 Channels Basic 24 Channel settings 27 Maintenance 28 Replaci...

Страница 4: ...ntly reduced If improving your lifespan expectancy is of a higher priority place care in providing for lower operational temperatures This may include climatic environmental and the reduction of overall projection intensity Safety Instructions Every person involved with the installation operation and maintenance of this device has to be qualified follow the instructions of this manual Before your ...

Страница 5: ...lug Never pull out the plug by tugging the power cord Make sure that the device is not exposed to extreme heat moisture or dust Make sure that the available voltage is not higher than stated on the rear panel Make sure that the power cord is never crimped or damaged Check the device and the power cord from time to time If the lens is obviously damaged it has to be replaced So that its functions ar...

Страница 6: ...afety and the safety of others Rigging Please follow the European and national guidelines concerning rigging trussing and all other safety issues Do not attempt the installation yourself Always let the installation be carried out by an authorized dealer Procedure If the projector is lowered from the ceiling or high joists professional trussing systems have to be used Use a clamp to mount the proje...

Страница 7: ...5 Mounting a clamp to the underside of the Infinity moving head Eye for safety cable Unlocked Locked Improper installation can cause serious damage to people and property ...

Страница 8: ...hod to use Note If you are given an RMA number please include the following information on a piece of paper inside the box 1 Your name 2 Your address 3 Your phone number 4 A brief description of the symptoms Claims The client has the obligation to check the delivered goods immediately upon delivery for any short comings and or visible defects or perform this check after our announcement that the g...

Страница 9: ...er display DMX control via standard DMX controller User selectable Pan Tilt ranges 540 360 180 Reverse Pan Tilt movement Special Pan Tilt movement blackout Pan 0º 540º Tilt 0º 270º Pan Tilt resolution 16 bit Control DMX 512 Master Slave Built in Programs 10 Built in programs selectable by DMX Light Source 19x 15W RGBW 4 in 1 LED Output 36 600 Lux 2m Beam Angle 7 50 Electronic adjustment Input Volt...

Страница 10: ...LCD Display Backside Fig 2 3 4 5 6 7 8 3 DMX signal connector IN 3 pin 4 DMX signal connector OUT 3 pin 5 Earth connection 6 Fuse F5AL 250V 7 Neutrik Powercon OUT 8 Neutrik Powercon IN NOTE Knowledge of DMX is required to fully utilize this unit ...

Страница 11: ... use a safety cable ordercode 70140 70141 3 Plug the end of the electric mains power cord into a proper electric power supply socket 4 When the Infinity is not connected by a DMX cable it functions as a stand alone device Please see page 16 for more information about the built in programs Multiple Infinity s Master Slave control 1 Fasten the effect light onto firm trussing Leave at least 1 meter o...

Страница 12: ... units as shown in figure 4 Connect a DMX signal cable from the first unit s DMX out socket to the second unit s in socket Repeat this process to link the second third and fourth units 6 Supply electric power Plug electric mains power cords into each unit s IEC socket then plug the other end of the mains power cord into proper electric power supply sockets starting with the first unit Do not suppl...

Страница 13: ...imum recommended DMX data link distance 100 meters Maximum recommended number of Infinity s on a DMX data link 30 fixtures Data Cabling To link fixtures together you must obtain data cables You can purchase DAP Audio certified DMX cables directly from a dealer distributor or construct your own cable If you choose to create your own cable please use data grade cables that can carry a high quality s...

Страница 14: ...01 the DMX address of the second Infinity should be 1 34 35 035 the DMX address of the third Infinity should be 35 34 69 069 etc Please be sure that you don t have any overlapping channels in order to control each Infinity correctly If two or more Infinity s are addressed similarly they will work similarly For address settings please refer to the instructions under Addressing Controlling After hav...

Страница 15: ...13 Menu Overview ...

Страница 16: ... Left Infinity Logo Right 1 DMX Addressing With this menu you can set the DMX address 1 Press the button and select 2 Press the button to confirm You can choose 512 different DMX addresses Use the Left Right Up Down buttons to select the required address from 3 Once you have set the desired DMX address press the button to store your DMX address ...

Страница 17: ...alue from No to YES 4 Once you have selected the desired setting press the button to store your settings 5 If the device has been set to master all slave devices will follow the master movement 6 If the device has been set to slave it will react the same as its master device 3 Settings Menu With this menu you can set your desired mode 1 Press the button and select 2 Press the button to confirm You...

Страница 18: ...on a new Menu will open 8 You can set 2 different reset options Pan Tilt Reset All 9 Once you have selected the desired setting press the button to store your settings 4 Built in Programs With this menu you can set your desired mode 1 Press the button and select 2 Press the button to confirm You can choose 10 different modes Use the Up Down buttons to select the required mode 3 Once you have selec...

Страница 19: ...l Test a new Menu will open 5 You can set 14 different Test options 6 Once you have selected the desired setting press the button to store your settings 6 Information Menu With this menu you can set your desired mode 1 Press the button and select 2 Press the button to confirm 3 You can only view 4 current settings you cannot change anything ...

Страница 20: ...31 must be open 0 255 Red from 0 100 Channel 7 Green 1 Dimmer intensity CH30 and CH31 must be open 0 255 Green from 0 100 Channel 8 Blue 1 Dimmer intensity CH30 and CH31 must be open 0 255 Blue from 0 100 Channel 9 White 1 Dimmer intensity CH30 and CH31 must be open 0 255 White from 0 100 Channel 10 Red 2 Dimmer intensity CH30 and CH31 must be open 0 255 Red from 0 100 Channel 11 Green 2 Dimmer in...

Страница 21: ... CH31 must be open 0 255 Green from 0 100 Channel 24 Blue 5 Dimmer intensity CH30 and CH31 must be open 0 255 Blue from 0 100 Channel 25 White 5 Dimmer intensity CH30 and CH31 must be open 0 255 White from 0 100 Channel 26 Built in Colors CH30 and CH31 must be open Use in combination with CH27 0 4 No Function 5 9 Color 1 10 14 Color 2 15 19 Color 3 20 24 Color 4 25 29 Color 5 30 34 Color 6 35 39 C...

Страница 22: ...o slow 230 234 No Function 235 249 Color Jump from fast to slow 250 255 Sound controlled Channel 27 Individual LED control CH30 and CH31 must be open Use in combination with CH26 1 2 3 4 5 0 7 8 15 16 23 24 31 32 39 40 47 48 55 56 63 64 71 72 79 80 87 88 95 96 103 104 111 112 119 120 127 128 135 136 143 144 151 152 159 160 167 168 175 176 183 184 191 192 199 200 207 208 215 216 223 224 231 232 239...

Страница 23: ... Built in Program 23 131 135 Built in Program 24 136 140 Built in Program 25 141 145 Built in Program 26 146 150 Built in Program 27 151 155 Built in Program 28 156 160 Built in Program 29 161 165 Built in Program 30 166 170 Built in Program 31 171 175 Built in Program 32 176 180 Built in Program 33 181 185 Built in Program 34 186 190 Built in Program 35 191 195 Built in Program 36 196 200 Built i...

Страница 24: ...05 209 Shutter open 210 224 Strobe effect 9 strobe light gradually destroy from fast to slow 225 229 Shutter open 230 244 Strobe effect 10 pulse strobe from fast to slow 245 255 Shutter open Channel 32 Zoom 0 255 From big to small Channel 33 Channel Functions 0 9 No Function 10 14 Blackout during Pan Tilt movement 15 19 Reserved 20 24 Reserved 25 29 Reserved 30 34 Reserved 35 39 Reserved 40 44 Res...

Страница 25: ...72 87 Built in Program 5 88 103 Built in Program 6 104 119 Built in Program 7 120 135 Built in Program 8 136 151 Sound controlled Program 1 152 167 Sound controlled Program 2 168 183 Sound controlled Program 3 184 199 Sound controlled Program 4 200 215 Sound controlled Program 5 216 231 Sound controlled Program 6 232 249 Sound controlled Program 7 247 255 Sound controlled Program 8 ...

Страница 26: ...e from 0 100 Channel 7 White Dimmer intensity CH10 and CH1 must be open 0 255 White from 0 100 Channel 8 Built in Programs CH10 and CH11 must be open Use in combination with CH9 0 15 No Function 16 20 Built in Program 1 21 25 Built in Program 2 26 30 Built in Program 3 31 35 Built in Program 4 36 40 Built in Program 5 41 45 Built in Program 6 46 50 Built in Program 7 51 55 Built in Program 8 56 60...

Страница 27: ...ter open 70 84 Strobe effect 2 fast on and slow off from fast to slow 85 89 Shutter open 90 104 Strobe effect 3 slow on and fast off from fast to slow 105 109 Shutter open 110 124 Strobe effect 4 random strobe from fast to slow 125 129 Shutter open 130 144 Strobe effect 5 random strobe fast on and slow off from fast to slow 145 149 Shutter open 150 164 Strobe effect 6 random strobe slow on and fas...

Страница 28: ...mooth 145 239 No Function 240 247 XY Smoothing model open 248 255 XY Smoothing model to shut down Channel 14 Built in Programs 0 7 No Function 8 23 Built in Program 1 24 39 Built in Program 2 40 55 Built in Program 3 56 71 Built in Program 4 72 87 Built in Program 5 88 103 Built in Program 6 104 119 Built in Program 7 120 135 Built in Program 8 136 151 Sound controlled Program 1 152 167 Sound cont...

Страница 29: ...27 Channel settings Fig 6 ...

Страница 30: ...an acceptance test The operator has to make sure that safety relating and machine technical installations are to be inspected by a skilled person once a year The following points have to be considered during the inspection 1 All screws used for installing the device or parts of the device have to be tightly connected and must not be corroded 2 There may not be any deformations on housings fixation...

Страница 31: ...e 6 screws on the front side of the Infinity 3 Gently pull the front cover from the device 4 Disconnect the plug from the PCB 5 Remove the 2 screws holding the battery pack in place 6 Replace the old battery pack with a new one 7 Replace the maintenance cap and fasten all screws Fig 7 ...

Страница 32: ...e fuse See page 25 for replacing the fuse 5 If all of the above appears to be O K plug the unit in again 6 If you are unable to determine the cause of the problem do not open the Infinity as this may damage the unit and the warranty will become void 7 Return the device to your Showtec dealer No Response to DMX Response Suspect the DMX cable or connectors a controller malfunction a light effect DMX...

Страница 33: ...ed with 120 Ohm termination plug Insert termination plug in output jack of the last fixture on the link Incorrect addressing of the fixtures Check address setting One of the fixtures is defective and disturbs data transmission on the link Bypass one fixture at a time until normal operation is regained unplug both connectors and connect them directly together Have the defective fixture serviced by ...

Страница 34: ...ce Separate RGBW adjustment On Board 16x2 Character display DMX control via standard DMX controller User selectable Pan Tilt ranges 540 360 180 Reverse Pan Tilt movement Special Pan Tilt movement Pan 0º 540º Tilt 0º 270º Pan Tilt resolution 16 bit Control DMX 512 Master Slave Built in Programs 10 Built in programs selectable by DMX 19x 15W RGBW 4 in 1 LED Output 36 600 Lux 2m Beam Angle 7 50 Elect...

Страница 35: ......

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