19
Warranty Terms & Conditions
continued
Other Parts – 12 months
Shoprider Australia warrants that the other parts will be free from defects under normal use,
for a period of eighteen (12) months from the date of purchase by the original customer.
All parts claimed under warrant must be returned to Shoprider Australia in their present
condition. Only an authorised “Warranty Dealer” of Shoprider Australia can undertake
warranty work.
Always contact the
selling
Shoprider®
dealer
to arrange all work and assess if warranty applies.
Exclusions
1. All transportation cost associated with the submission and return of the repair or
replacement under warranty (as determined by Shoprider Australia) are the
responsibility of the original customer.
2. Normal wear items are not covered under warranty. These items include such items as
brushes, tyres, tubes, brake pads, upholstery, seating and armrests.
3. Damage caused by
- Excessive, abusive, misuse, negligence, accident or water
- Improper maintenance, maintenance carried out by a non approved “Warranty
Dealer”
- Improper operation & storage
- Any
commercial
use what so ever
4. Where an authorised dealer has not lodged all required documentation at the
appropriate time, the warranty is Void
5. All warranties provided do not extend to purchasers of used or secondhand equipment
(Warranty’s are not transferable)
Please Note
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement part for a major failure and for compensation for any other reasonable foreseeable
loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and failure does not amount to a major failure
NOTE:
In the event of a warranty issue, Always contact your
selling
Shoprider®
dealer
who will
arrange any work and return any faulty parts. Parts will be assessed and replaced within 3-5
working days.
