Warranty Terms & Conditions
Drive Train Assembly – 18 months
Shoprider Australia warrants that the drive train Assembly will be free from defects under normal use, for a period of eighteen
(18) months from the date of purchase by the original customer.
Shoprider Australia will repair or replace, at our option free of charge any part found on examination
by Shoprider Australia to be defective in material and or workmanship within the warranty period.
All parts claimed under warrant must be returned to Shoprider Australia in their present condition. Only an authorised
“Warranty Dealer” of Shoprider Australia can undertake warranty work.
Always contact the
selling
Shoprider
® dealer
to arrange all work and assess if warranty applies.
Drive Train Components include
Transaxle, Motor and Magnetic Brake only.
Other Parts – 12 months
Shoprider Australia warrants that the other parts will be free from defects under normal use, for a period of twelve (12)
months from the date of purchase by the original customer.
All parts claimed under warrant must be returned to Shoprider Australia in their present condition. Only an authorised
“Warranty Dealer” of Shoprider Australia can undertake warranty work.
Always contact the
selling
Shoprider
® dealer
to arrange all work and assess if warranty applies.
Exclusions
1.
All transportation cost associated with the submission and return of the repair or replacement under warranty
(as determined by Shoprider Australia) are the responsibility of the original customer.
2.
Normal wear items are not covered under warranty. These items include such items as brushes, tyres, tubes, brake
pads, upholstery, seating and armrests.
3.
Damage caused by:
- Excessive, abusive, misuse, negligence, accident or water.
- Improper maintenance, maintenance carried out by a non approved “Warranty Dealer.”
- Improper operation & storage.
- Any
commercial
use what so ever.
4.
Where an authorised dealer has not lodged all required documentation at the appropriate time, the warranty is Void.
5.
All warranties provided do not extend to purchasers of used or secondhand equipment.
(Warranty's are not transferable)
NOTE:
In the event of a warranty issue, Always contact your
selling
Shoprider
® dealer
who will arrange any work and
return any faulty parts. Parts will be assessed and replaced within 3-5 working days.
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