CREDIT CARD REFUND
To perform a refund on Hospitality, log in to the system and
select Manager in the upper right corner of the Order Entry
screen. Select Credit Refund.
A dialog box will appear with a warning that a refund made
using this button will not have a ticket associated with it;
press YES to continue.
In the Refund pop-up, enter the Amount to refund using the
number pad that appears. Swipe the card through the PIN
pad to refund the amount back onto the card. EMV refunds
are NOT available.
Technical Support: Call 877-275-0026 or email [email protected]
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