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Appendix 1 Troubleshooting
Device&System problem
Problem
Solution
Terminal power on fail
·Ensure battery is installed properly(See
Chapter 2.2)
·Replace the lithium-ion battery in the
terminal
·Reinstall the battery
·Try reset
(
See Chapter 2.9
)
Touch Panel does not respond ·Clean the touch panel
·Recalibrate
·Reset the terminal.
Cannot see characters on
display
·Check if the terminal is in sleep status.If
yes,press the power button.
·Reset the terminal.
·Replace battery
Keyboard does not respond
·Check if the terminal is in sleep status.If
yes,press the power button.
·Reset the terminal.
·Replace battery
SD card not recognizable
·check if SD card is in right position