EIA2000 VOIP gateway USER MANUAL
EIA2000 VOIP gateway USER MANUAL
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2
、
Check cross line is good or not (try it through good cross
Internet line )
3
、
If RUN light is slow flash(1.5second off,5 second on),it mean
EIA device cannotlogin tocalling control center. It is needed
to check Internet problem according following method.
3
、
Check PC Ethenet card is good or not.
4
、
Check problem in LAN .In PC in LAN ,try to ping through IP
address correspond EIA device. If can’t ping through it.
Then take following steps :
4
、
Change EIA device, maybe it is bad in hardware.
（
1
）
Look at port light state of
LANSWITCH
. Check
Ethernet connecting is loss or not .
EIA device connect LANSWITCH and Internet is not
getting through .
（
2
）
Check the IP address of other device is conflict with
EIA device in LAN (if the EIA device have fixed IP
address. Show it on the label and stick on the panel
of EIA device for easy maintain)
Settlement :
The Ethernet port of EIA device is 10M base-T. commonly,
all
LANSWITCH
are self-adaptive. Some of
LANSWITCH
on
current market have problems in this aspect. Change
LANSWITCH
r or use a HUB .
（
3
）
Replace EIA device. See if can ping through EIA
device or not. If can’t ping through it. Consult to
technician of Allywll co,.ltd. or his distributor.
There is only one EIA device in enterprise . Can’t
communicate normally after pick up the phone .
5
、
If PC can ping through EIA device , it means LAN is ok.
Check Internet port is normal or not .
Settlement:
6
、
Open Internet WEB page. See Internet port is normal or
not .
1
、
Firstly look at the state of RUN light of EIA device .If the
RUN light is off, it means the EIA device is
breakdown .Replace it.
7
、
If the enterprise has set firewall in the out-going port of
Internet, It is needed to open some UDP ports. For EIA
using several UDP ports, so this configuration will be more
complex. Suggest open UDP protocol directly.
2
、
If the RUN light is swift flash(0.1 second off ,0.1second on),it
means Internet is normal. Consult technician of Allywll
co,.ltd. or his distributor.
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