MAINTENANCE
• Before cleaning, turn the massager off and unplug from the power outlet.
• Wipe dust and dirt off the product with a dry, soft cloth after use.
• Do not wash or soak product.
HOW TO PROPERLY STORE AWAY
• Unplug from the power outlet.
• Place the massager in a safe, cool and dry place when not in use.
• Do not put a heavy load on the unit.
• Store out of the reach of children.
TROUBLESHOOTING
• If you are unable to troubleshoot with the information below, please contact Sharper Image
Customer Service immediately. Please do not disassemble or repair the product yourself.
Problem
Possible Cause
Action
The product does not work.
The product is not connecting
to the adapter properly.
Check the connection between
the adapter cord plug and the
unit jack.
The power button is off.
Turn the power button on.
The product has just finished
its 15 minutes auto timer
session.
If you want to run another ses-
sion, press the power button to
turn the product on.
The product has been used
continuously for a long time,
the overheat protection has
been activated.
Unplug the product and let
it cool down before using it
again.
An excessive load has been
applied on the product.
Reduce the excessive load and
start again.
The product is abnormally
warm.
The product has overheated.
Unplug the product and let
it cool down before using it
again.
The product is making noises.
Noise is made by the mechani-
cal parts of the product.
This is normal and does not
mean that the product is dam-
aged.
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