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-
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service center.
■
General
Symptom
Possible cause
●
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WKHFRUUHFWWLPH
●
A power failure occurred.
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SDJH
●
:KHQDEXWWRQLV
SUHVVHGWKHXQLWGRHV
not respond.
●
Set the unit to the power
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WXUQLWEDFNRQ
●
If the unit still
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5HIHUSDJH
●
No sound is heard.
●
7KHYROXPHOHYHOVHWWR
“Min”.
●
The headphones are not
connected.
●
7KHVSHDNHUZLUHVDUHQRW
connected.
●
7KHXQLWLVWRRIDUIURPWKH
Bluetooth
stereo audio
source device.
●
The unit is not paired with
the
Bluetooth
stereo audio
source device.
■
Remote control
Symptom
Possible cause
●
7KHUHPRWHFRQWURO
does not operate.
●
7KH$&SRZHUFRUGRIWKH
unit is not plugged in.
●
7KHEDWWHU\SRODULW\LV
wrong.
●
7KHEDWWHU\LVGHDG
●
The distance or angle is
incorrect.
●
7KHUHPRWHFRQWUROVHQVRU
receives strong light.
■
Bluetooth
Symptom
Possible cause
●
No sound is heard.
●
7KHXQLWLVWRRIDUIURPWKH
Bluetooth
stereo audio
source device.
●
The unit is not paired with
the
Bluetooth
stereo audio
source device.
●
Bluetooth
sound
is interrupted or
distorted.
●
The unit is too near to
a device that generates
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●
7KHUHLVDQREVWDFOH
EHWZHHQWKHXQLWDQGWKH
Bluetooth
stereo audio
source device.
■
NFC
Symptom
Possible cause
●
1)&HQDEOHGGHYLFH
cannot connect to
Bluetooth
when
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●
7KHXQLWLVLQ(FRPRGH
●
NFC mode is disabled on
your device.
●
Your device is in sleep
mode.
■
Open Accessory
Symptom
Possible cause
●
No sound is
produced.
●
7KHGHYLFHLVQRWSOD\LQJ
●
7KHGHYLFHLVQRWSURSHUO\
connected to the unit.
●
7KH$&SRZHUFRUGRIWKH
unit is not plugged in.
●
'HYLFHZLOOQRW
charge.
●
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IXOOFRQWDFWZLWKWKH86%
WHUPLQDO
■
CD player
Symptom
Possible cause
●
3OD\EDFNGRHVQRW
start.
●
3OD\EDFNVWRSVLQ
WKHPLGGOHRULVQRW
SHUIRUPHGSURSHUO\
●
The disc is loaded upside
down.
●
7KHGLVFGRHVQRWVDWLVI\
the standards.
●
The disc is distorted or
scratched.
●
3OD\EDFNVRXQGVDUH
VNLSSHGRUVWRSSHGLQ
WKHPLGGOHRIDWUDFN
●
The unit is located near
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●
9HU\GLUW\GLVFKDVEHHQ
used.
●
&RQGHQVDWLRQKDVIRUPHG
inside the unit.
■
PC In
Symptom
Possible cause
●
No sound is heard.
●
3&LVQRWWXUQHGRQ
●
Application software is not
activated
■
Optical In
Symptom
Possible cause
●
No sound is heard.
●
No input signal. The
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turned on.
●
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3&0FDQQRWEHUHFRJQL]HG
●
3RRUFDEOHFRQQHFWLRQWR
WKHWHUPLQDOV
■
USB
Symptom
Possible cause
●
'HYLFHFDQQRWEH
detected.
●
The device does not
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¿OHV
●
7KHGHYLFHLVQRWSURSHUO\
connected.
●
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●
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¿OHVRQO\
●
3OD\EDFNGRHVQRW
start.
●
:0$¿OHLVFRS\ULJKW
protected.
●
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03¿OH
●
:URQJWLPHGLVSOD\
●
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GLVSOD\
●
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EHLQJSOD\HGEDFN
●
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LQ&KLQHVHRU-DSDQHVH
characters.
Troubleshooting chart
