XE-A102
SERVICE PRECAUTION
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CHAPTER 6. SERVICE PRECAUTION
1. PRINTER
Since there are no service parts for this model printer, only the printer
unit is supplied. Therefore, the printer component parts are not supplied
and no service document is issued.
For troubleshooting of the printer, refer to the table below:
*
Printer life: 300 thousand lines (XE-A102: M-31)
Ink roll life: 1 million characters
Phenomena
Check point/possible cause
Repair
• The printer motor is locked and the buzzer
sounds intermittently.
• The printer does not work properly
• Check if the printer cable is disconnected.
• Check and repair the printer cable.
• Check if the printer life is reached.
• Replace the printer.
• Check if any foreign material is attached to
the printing type wheel or the gear section.
• Remove the foreign material. (After removing
the foreign material, set the mode switch to
"REG" and press "CL" key.)
• Defective print (Lack on the upper/ lower or
left/right side)
• Check if the printing type is worn down.
• Replace the printer.
• Check if any foreign material is attached to
the printing type wheel.
• Remove the foreign material. (After removing
the foreign material, set the mode switch to
"REG" and press "CL" key.)
• Thin print
• Check if the ink roll life is reached.
• Replace the ink roll.
• Check if the ink roll is properly installed.
• Install the ink roll properly.
• Check if the printing type wheel is worn down.
• Replace the printer.
• Uneven pitch of print paper feed
• Check if the roll paper size is proper.
• Use roll paper as specified below;
Paper width : 57.5 ±0.5mm
Outside diameter :
ϕ
80mm or less
Inside diameter of paper tube:
ϕ
12mm or less
Paper thickness
: 0.06~0.085mm
• Check if a load is applied to the roll paper
during paper feeding. This may result from a
foreign materials attached to the roll paper.
• Remove any foreign material.