34
Before you call for service, check the following points.
Problem
Solution
The outside of the cabinet is hot
when touched.
It is normal. The hot pipe is in the cabinet in order to prevent dew generation.
When there is refrigerator noise.
It is normal for the refrigerator to produce the following sounds.
Loud noise produced by the compressor when operation starts
•
--- Sound becomes quieter after a while.
Loud noise produced once a day by the compressor
•
--- Operating sound produced immediately after automatic defrost operation.
Sound of flowing fluid (gurgling sound, fizzing sound)
•
--- Sound of refrigerant flowing in pipes (sound may become louder from time to time).
Cracking or crunching sound, squeaking sound
•
--- Sound produced by expansion and contraction of inner walls and internal parts
during cooling.
Frosting or dew generation occurs
inside or outside the refrigerator.
This may occur in one of the following cases. Use a wet cloth for wiping frost and a dry
cloth for wiping dew.
When the ambient humidity is high.
•
When the door is frequently opened and closed.
•
When food containing plenty of moisture is stored. (Wrapping is required.)
•
Food in the refrigerator
compartment freeze.
Is the refrigerator operated for a long time with refrigerator temp. control set at 0°C?
•
Is the refrigerator operated for a long time with freezer temp. control set at -21°C?
•
Low ambient temperatures may cause placed foods to freeze even if the refrigerator
•
temp. control is set to 6°C.
It smells in the compartment.
Wrapping is required for the foods with strong smell.
•
Deodorizing unit cannot remove all of the smell.
•
The control panel does not
work.
This may occur in one of the following cases.
The panel or your finger is soiled with dripping, oil and etc.
•
When you touch the panel with gloved hand, adhesive bandage on your finger, nail or
•
objects.
Sticker or tape is affixed on the keys.
•
Touch position is slightly off from the keys.
•
Operate time is not enough for the keys to work.
•
ICE MAKING
Problem
Solution
Ice maker is not producing ice.
Is there water in the water tank? (If there isn’t, ice making process indication will flash.)
•
Is the water tank securely set?
•
Have you left the shovel or other food products in the ice storage box?
•
Isn’t all the ice making mode set at “OFF”?
•
Are the ice cubes piled up at the back of the
•
ice storage box? (Spread out the ice cubes evenly.)
Try the ice tray cleaning. If the ice tray
•
cleaning works properly, leave for a day.
You may get ice again.
Ice cubes are made slow
Has the ice making operation just been restarted?
•
Is it just after refilling the tank with potable water?
•
Ice cubes are small, rounded or
connected.
There are protrusions or holes in
ice cubes.
Ice cubes may become small or connected to each other, especially just before or
•
after changing or refilling the tank.
If you store ice cubes for a long time, they may become smaller, rounded, lumped
•
together.
The protrusion you see may come from the slits in the ice tray.
•
The holes come from air bubbles in ice cubes which may be lumped together and form
•
bigger holes.
Ice cubes have some odor.
Is the water in the water tank old or with some odor?
•
Is there remaining detergent or bleach in the water tank used for cleaning the water
•
tank?
If ice cubes has been left unused for a long time, odors may transfer to the ice cubes.
•
No water or ice cubes drop even
when performing
“
Ice tray cleaning
”.
Is the ice storage box full with ice cubes? Have you left the shovel or other food
•
products in the ice storage box? (Empty the ice storage box.)
Is there water in the water tank?
•
IF YOU STILL REQUIRE SERVICE
Refer to your nearest service agent approved by SHARP.
BEFORE YOU CALL FOR SERVICE
Detection
lever
Detection of
full volume
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