Chapter 9: Connectivity
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Chapter 9: Connectivity
9.1 Connecting to Computer or
Notebook
When connecting the phone to a computer or notebook for the first time, the computer
will install the necessary drivers automatically. The driver installation may take a few
minutes to complete.
However, refer to the List of Software table (see “List of Software” on page 79) to
check if your computer or notebook operating system needs to download necessary
files first.
If the connection is successful, the computer will recognize your phone as SH837W
and show that it is available to be accessed.
In the PC file manager, there will be a folder named SH837W where you can access
the data stored in your phone memory or the memory card installed in your phone.
Then you can manage or transfer the files to your computer.
If everything above is checked and the connection still fails (i.e.the folder is still not
seen or nothing happens) after a few tries (plug and unplug), please check the
Settings
>
Developer options
>
USB debugging
option. And try to connect your
phone with the computer again. If it is successful, please uncheck the
USB
debugging
option.
If it still does not work, you may need to seek a professional for help. Be sure to bring
along your phone and notebook/computer.
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