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Troubleshooting

Troubleshooting

Symptom

Possible Cause

Remedy

Page

Cannot turn on power.

●

Is the battery pack charged?

Charge the battery pack.

●

Did you hold down

for at least one

second?

Hold down

for at least one second.

Cannot make calls.

●

Is power turned on?

Hold down

for at least one second.

●

(out of range indicator)

displayed?

Move to a location where

(out of range

indicator) is no longer displayed, and try

again. Also check the Area Setting.

14, 25

●

Is your hand or a metal object covering

the area around the internal antenna?

Make sure your hand or any other metal

object is not covering the area around the

internal antenna.

●

Did you enter the phone number

starting with the area code?

When making a call to a phone other than

a cell phone, you need to enter the area

code even if you are inside the same area.

Cannot receive calls.

●

(out of range indicator)

displayed?

Move to a location where

(out of range

indicator) is no longer displayed. Also

check the Area Setting.

14, 25

●

Is power turned on?

Hold down

for at least one second.

No response when a
key is pressed.

●

Is power turned on?

Hold down

for at least one second.

A warning tone sounds
and power turns off.

●

Is there enough power left in the battery

pack?

Charge the battery pack.

●

Is the cell phone too hot?

Cool down the cell phone.

Calls are answered
automatically.

●

Is Answer memo turned on?

Hold down

for at least one second to

turn off Answer memo.

Содержание SH002

Страница 1: ......

Страница 2: ... with the Basic Manual and Instruction Manual For learning the basics Read the SH002 Basic Manual this manual For learning details on using each function Read the supplied SH002 Instruction Manual Japanese Be sure to read the Safety Precautions 安全上のご注意 to ensure proper usage of the SH002 The keyword searchable au Online Manual is also available on the au homepage http www au kddi com manual index ...

Страница 3: ...also simplified as shown below Key Illustration Key Illustration A K G J B L H M C Q I R D 123 456 789 0 J S K L H E W M U F EGF ABDC N T O N Note on Screenshots The screenshots in this manual are simplified and may look different from the actual cell phone screens The display design themes of the SH002 vary by model color The screenshots for the Sky Blue model are used in this manual A B C D E F ...

Страница 4: ... on manner mode not to disturb others around you by ring tones Do not use the cell phone on a street where you might interrupt the flow of pedestrians Move to areas where you will not inconvenience others on trains or in hotel lobbies Refrain from talking in a loud voice Obtain the permission of other people before you take their photos with the cell phone s camera Do not record information with t...

Страница 5: ...the sunlight which may cause the SH002 to overheat ignite deform or malfunction Never use a light concentrator such as a mirror or magnifying lens on your SH002 s solar panel Doing so may lead to overheating and result in a fire or malfunction Using a high heat generating lamp such as a halogen or infrared lamp should also be avoided For your safety the SH002 employs an overheat detection system w...

Страница 6: ...ge Board Water Resistance The SH002 complies with IPX5 and IPX7 water protection standards JIS C 0920 1 IPX5 compliant means that this cell phone continues to function as a phone after being subjected to a water jet approximately 12 5 liters min discharged from a nozzle inner diameter 6 3 mm from all directions approximately three meters from the cell phone for three minutes or more 2 IPX7 complia...

Страница 7: ...enu 16 Changing Your E mail Address 18 Security Code and Passwords 19 Making and Answering Calls 20 Making a Call 20 Making an International Call 20 Answering a Call 21 Returning a Call Outgoing History Incoming History 22 One ring Calls 22 Adjusting the Earpiece Volume during a Call 22 Turning On Manner Mode 22 Changing the Incoming Ring Tone 23 Adjusting the Incoming Ring Tone Volume 23 Turning ...

Страница 8: ...42 Viewing Bookmarked Pages 42 Checking Charges 43 Downloading Chaku Uta Full Plus Chaku Uta Full Chaku Uta 43 EZ News Flash au one Gadget 44 Basic Operations 44 Setting EZ News Flash 44 EZ Navi 46 Passenger Seat Navi for People in the Passenger Seat to Check the Route 46 Security Navi to Check Where Your Kids Are 46 EZ Navi Walk for When You Go Out 47 Evacuate Navi to Guide You Home or to Nearby ...

Страница 9: ...y Precautions Japanese Global Passport CDMA Owner s Guide Japanese Osaifu Keitai Guide Japanese JIBUN BANK Launcher Operation Guide Japanese Solar Charger Guide Japanese Notice Sheet Japanese An AC adapter desktop holder earphone plug adapter 01 for external connection jack USB cable stereo earphone and microSD memory card are not included with your cell phone Purchase these items separately ...

Страница 10: ...e light flash Internal au IC Card Television antenna External connection jack cover Internal antenna Camera lens Speaker microSD memory card slot Battery pack cover FeliCa mark Lock slider Internal antenna Strap eyelet Infrared port Mobile light flash Internal au IC Card Television antenna External connection jack cover Internal antenna Camera lens Speaker microSD memory card slot Battery pack cov...

Страница 11: ... cover Contacts PULL tab 1 2 3 Lock slider Contacts PULL tab 1 2 3 Lock slider Replacing the Battery Pack Removing the Battery Pack Move the lock slider in the direction of the arrow Remove the battery pack cover on the back of the cell phone by lifting it up Remove the battery pack by pulling up on the PULL tab Attaching the Battery Pack With the PULL tab resting on to the top of the battery pack...

Страница 12: ...l phone Purchase a specified AC adapter sold separately Connect a specified AC adapter to the cell phone with the battery pack attached Open the cover of the external connection jack Check the shape of the connector of the AC adapter and plug it straight into the external connection jack Unfold the power plug of the AC adapter and plug it into a 100 V AC power outlet Confirm that the incoming char...

Страница 13: ...the display Do not rotate the display forcefully This could result in damage to the cell phone The microphone cannot be used in the Viewer Position Own Photo Position and Viewer Position With the SH002 you can use your cell phone in different positions by switching from the opened state Open Position to the Own Photo Position or Viewer Position Open the display Open Position Turn the display porti...

Страница 14: ...y from the AV menu When the Main menu screen is displayed switch your SH002 to the Viewer Position and then rotate it sideways When the standby screen is displayed press and switch your SH002 to the Viewer Position and then rotate it sideways Use U or T to select the desired function and then press N Use U or T to select the desired item and then press N ...

Страница 15: ...y Display EZapps menu Use Phone Book Display E mail C mail menu Display the Notification window and Shortcut menu 3 Make answer calls Use the Pair function 4 Set cancel Answer memo Delete characters Cancel operation Display Incoming History Display the ticker field search window info pane and gadget setting icon Activate EZ Navi Walk and set cancel new Veil View long press 9 Start another function...

Страница 16: ...nitial settings by pressing mM or jJ Checking Your Phone Number and E mail Address When the standby screen is displayed press and then 0 Hiding Redisplaying the Notification Window When the notification window is displayed on the standby screen you can temporarily hide it by pressing K Back and then display the Main menu by pressing To redisplay the hidden notification window press B when the stan...

Страница 17: ...d e mail C mail K Current date and time L Ticker field M Search window N Info pane O Notification icons P Shortcut menu Q Auto Lock activated R Manner mode set S Answer memo or manner mode set Indicator Description A Signal strength B Battery level C Current overseas area e g USA Calling available in current overseas area Packet communication available in current overseas area D A microSD memory c...

Страница 18: ...or Main Menu Pattern Sky Blue Blue Water Sparkling Red SH MURA Prism White Sports Sub display E F B C D A Indicator Description A Out of range B Manner mode set C Current time D Solar charger status E Signal strength F Battery level The date and time are set automatically You can hide the ticker field info pane and search window by pressing sS To redisplay the hidden items press gG and then press ...

Страница 19: ...SMO Player LISMO Player Music TV microSD microSD Pedometer Camera Camera Camera Jump to Karada Manager Dictionary Data Folder Data Folder Run Walk Alarm Sports Sports GPS golf navi Tools Tools Tools Camera Data Folder TV TV Data Folder Settings Bluetooth Bluetooth Daily Life Global Function Global TV Settings Settings Settings PC Site Viewer PC Site Viewer Tools ...

Страница 20: ...l address When the standby screen is displayed press L Use G to select E mail Setup and then press Select Use G to select Other and then press Select The cell phone connects to the server Use G to select Eメールアドレスの変更 Change E mail Address and then press Select Use G to select the entry box press Input enter your security code and then press OK Your security code is the four digit number you wrote o...

Страница 21: ...nging the settings of Mail Filter or Other under E mail Setup Initial Setting The four digit number you wrote on your subscription form Lock No Usage Example Changing various settings of the cell phone Initial Setting 1234 EZ Password Usage Example Subscribing or canceling subscriptions to EZweb fee based contents Initial Setting The four digit number you wrote on your subscription form Premium EZ...

Страница 22: ... to inform the other party of your phone number 186 When you want to inform the other party of your phone number Making an International Call au International Call Service Available without any additional application Example To call 212 123 in the USA Press 005345 International access code Press 1 Country code USA Press 212 Area code Press 123 Phone number Press Q International call charges are bi...

Страница 23: ...ber of the caller appears If the caller s phone number and name are in the phone book the name is also displayed When the phone number of the caller is not displayed one of the following indicators may appear Indicator Meaning ID Unsent The caller has not notified of his her phone number Payphone The call is from a pay phone Not Support The caller is using a phone that does not have a calling numb...

Страница 24: ...er service that charges you at high rates One ring Indicator blue indicator on the Incoming History screen indicates you have received a one ring call a call rang for three seconds or shorter Be careful when you return a call to an unknown caller Adjusting the Earpiece Volume during a Call During a call use G A Increases the volume B Decreases the volume Press OK Turning On Manner Mode When the st...

Страница 25: ... set If you press K Play the tone plays Press J OK Adjusting the Incoming Ring Tone Volume When the standby screen is displayed press Use E to select Settings and then press Select Use G to select Sound Vib Lamp and then press Select Use G to select Incoming Setup and then press Select Use G to select Incoming Call and then press Select Use G to select Ringtone Volume and then press Select Use G t...

Страница 26: ...wering Service Voice Mail when your phone is turned off or when you are in a location where a signal cannot be received Playing a Message If a message is recorded Answer Memo appears on the standby screen Use F to select Answer Memo and then press Select Use G to select the message you want to play and then press Play To stop playing the message press Stop Deleting a Message When the standby scree...

Страница 27: ...L Preferred Roaming List Manually update and set the PRL preferred roaming list before traveling abroad When the standby screen is displayed press Use E to select Global Function and then press Select Precautions are displayed Check the precautions and then press OK Use G to select PRL Setting and then press Select Use G to select PRL Manual Update and then press Select The cell phone connects to ...

Страница 28: ...he phone number of the other party Press Call Use G to select Voice Call and then press OK Use G to select Call to Japan and then press OK Press Q or Call When you make an international call from Japan to a Global Passport CDMA compatible cell phone you can do it in the same way as making domestic calls within Japan ...

Страница 29: ...epending on the function you are using Entering Alphanumeric Characters You can use the keys 0 to 9 to enter characters More than one character is assigned to each key The following table shows the key assignment for entering characters Number of Times to Press the Key Key 1 2 3 4 5 6 7 8 9 10 11 12 1 1 2 ａｂｃ 2 3 ｄｅｆ 3 4 ｇｈｉ 4 5 ｊｋｌ 5 6 ｍｎｏ 6 7 ｐｑｒｓ 7 8 ｔｕｖ 8 9 ｗｘｙｚ 9 0 0 Inputs ...

Страница 30: ...s Entering E mail Addresses E mail Address Compatible Characters Before you enter an e mail address switch to the lowercase alphanumeric single byte mode When changing your e mail address you can enter up to 30 single byte alphanumeric and symbol characters for the account name part to the left of Note the following Uppercase characters cannot be used Period or zero 0 cannot be used as the first c...

Страница 31: ...tering Pictograms When a character entry screen is displayed press K Sym 0 Use E to select the pictogram you want to enter and then press Select You can enter pictograms consecutively if you press J Repeat instead of Select ...

Страница 32: ...ss and then press OK Use G to select an e mail address type and then press Select Press J Reg The phone book can store up to 1 000 entries The cell phone automatically saves an entry to the lowest available memory number from 000 to 999 You can save three phone numbers and three e mail addresses for each phone book entry You can also assign a group No and enter birthday address and other informati...

Страница 33: ...one book When the standby screen is displayed press D and then use G to select the phone number you want to save Press J SubMenu Use G to select Reg to Adrs Book and then press OK Use G to select Register New and then press Select Use G to select a phone number type and then press Select For details on saving a phone book entry see page 30 ...

Страница 34: ...nd e mail address to use with the Pair function When you delete a phone book entry registered in the pair partner the phone book entry is also deleted from the Pair function Making a Call to a Pair Partner When the standby screen is displayed press Q Use F to select the person you want to call Use G to select Call and then press Select Sending Mail to a Pair Partner When the standby screen is disp...

Страница 35: ...nt addresses at one time You can send up to 1 000 e mail messages per day a message with multiple recipients is counted as more than one message Sending and receiving e mail messages that include attachment data may take a while Creating and Sending E mail Messages When the standby screen is displayed press L Use G to select Create New and then press Select Use G to select Address and then press S...

Страница 36: ...ve Reading an E mail Message with an Attached Photo or Movie Example Viewing an attached photo Display the e mail message that has an attached photo above Use G to select the file name and then press Select Use G to select the file name and then press Receive Press Play Selecting the file name or pressing Receive may be unnecessary for some files to be displayed depending on the file size Replying...

Страница 37: ...elect サポート設定 Supportive Settings and then press Select カンタン設定 Simple Settings サポート設定 Supportive Settings Set the filter by answering questions This is recommended for users who want to configure settings while confirming conditions フィルターレベル高 Filter Level High Shut out all mail from PCs This is recommended for users who only want to send mail to and receive mail from cell phones フィルターレベル中 Filter ...

Страница 38: ...d then press Select Use G to select Address and then press Select Use G to select Quote Adrs Book and then press OK Use E to select a phone book entry and then press Detail Use G to select a phone number and then press Select Use G to select Text and then press Select Enter text and then press OK Press K Send Reading Received C mail Messages When you receive a C mail message C mail appears on the ...

Страница 39: ...ofocus Shot images can be used for the standby screen and attached to e mail messages Photo Taking Tips When taking photos position the cell phone so that is not displayed upside down or inclined Frame the subject within the display and hold the cell phone steady with both hands to avoid shaking Open Position Portrait Open Position Landscape Own Photo Position ...

Страница 40: ...er Full is set for Photo W paper Mode and 5M is set for Photo DSC Mode Mode Photo Size Storage Location Photo W paper Mode W paper Normal The Photo Folder in the Data Folder of the cell phone W paper Full Photo DSC Mode 0 3M The DSC Folder in the Data Folder of a microSD memory card 1M Full Hi Vision 2M 3M 5M When a microSD memory card commercially available is not inserted the files are saved to ...

Страница 41: ... Point the AF frame at the subject press N halfway to focus and then press N fully to release the shutter Saving a Photo Press Save on the preview screen If you do not want to save the photo press rR in the preview screen Viewing Photos When the standby screen is displayed press Use E to select Data Folder and then press Select Use G to select Photo Folder and then press Select Use G to select a f...

Страница 42: ...b subscription If you did not apply for an EZweb subscription at the time of purchase contact an au shop or the au Customer Service Center Also before use you need to configure initial settings The packet communication charge for EZweb connection applies to the amount of data sent and received not to the length of time connected In addition to communication charges some sites charge for providing ...

Страница 43: ...ces as well as useful tools such as maps and dictionaries 楽しむ Hobbies Culture Provides the latest information such as games music books hobbies and entertainment 暮らす Lifestyle Provides travel restaurant and other lifestyle oriented information 集まる Community Provides interesting and useful information that you can use for SNS or blogs メール Mail Provides an extra e mail address that can be used on yo...

Страница 44: ...above or below the current screen scrolls the screen page by page D Scrolls one page up C Scrolls one page down L R Returns to the previous screen Bookmarking Frequently Accessed Pages When the page you want to bookmark is displayed press J Browser Menu Use G to select New bookmark and then press OK Some pages cannot be bookmarked Press J Reg The displayed page is bookmarked and its title and URL ...

Страница 45: ...G to select 着うたフルプラス Chaku Uta Full Plus 着うたフルビデオクリップ Chaku Uta Full Video Clip or 着うた Chaku Uta and then press Select Use G to select the site you want to access and then press Select The download instructions appear Fee based information sites require entry of EZ password or Premium EZ password Follow the on screen instructions to enter either password See page 19 for details Follow the on scre...

Страница 46: ...receiving information Setting EZ News Flash The EZ News Flash is available free of charge You have only to make a few simple settings After following the procedure in Initial Setup of E mail and EZweb on page 14 configure EZ News Flash settings If you did not configure the EZ News Flash settings at the time of the initial setup follow the steps below When the standby screen is displayed select the...

Страница 47: ...t Follow the on screen instructions Changing the Reception Settings for EZ News Flash Information You can change the ring tone vibrator and LED settings under M216 NewsFlash Receive for reception of EZ News Flash information If you do not want the ring tone to sound when receiving EZ News Flash information set the volume to OFF You can configure the au one Gadget settings from the gadget setting i...

Страница 48: ...eat Navi guides the passengers to the destination with the best route using voice and map Drivers are not allowed to use Passenger Seat Navi Security Navi to Check Where Your Kids Are The Security Navi application is made up of the following three functions いつでも位置確認 Auto Position Search monthly charge エリア通知 Area Message no monthly charge 位置確認メール Position Search Mail no monthly charge Using these f...

Страница 49: ... for train connections timetables and other public transportation information お店施設イベント Shop Facility Event Search for local stores facilities or events ドライブ渋滞情報 Road Traffic Information Check out road traffic information in real time オススメ便利メニュー Useful Menu View information on services that are available on PCs and use advanced functions of EZ Navi Walk that you can enjoy 設定会員登録インフォ Setting M...

Страница 50: ...マップ Evacuate Area Map Other useful contents can be downloaded from the 災害時ナビ Evacuate Navi section of the EZweb site Some contents require a monthly charge Use the information on the screen as a reference and always follow the instructions of police fire and other municipal authorities When using Evacuate Navi checking your current position may take more time than usual depending on the status of...

Страница 51: ...efore using TV you must configure initial settings of EZweb page 14 If you are watching TV indoors you may be able to improve the reception by moving closer to a window The continuous viewing times of TV 1Seg are as follows The figures vary according to the usage of data broadcasts Continuous viewing time Using earphones DBEX ON Approx 3 hrs 50 min DBEX OFF Approx 3 hrs 50 min Using the speaker DB...

Страница 52: ...press 選択 Select Automatic channel scanning begins When receivable channels are found the channel setup is completed Select マニュアル設定 Manual to set the channel manually Watching TV 1Seg When the standby screen is displayed press Use E to select TV and then press Select Use G to select TV 1Seg and then press Select To Change Channels You can use the number keys to directly change the channel Alternati...

Страница 53: ... to adjust the volume Watching TV 1Seg in Viewer Position When you start au Media Tuner after setting the initial settings you can also watch TV 1Seg with your cell phone in the Viewer Position The following shows the side key operations for when the cell phone is in the Viewer Position Side Key Operation Description N Short press Changes the channel Long press Searches for channels U T Short pres...

Страница 54: ... Valid No and then press Select Use G to select Register New and then press Select Use G to select Direct Input press OK enter a phone number and then press OK Press J Comp Use G to select Duration min and then press Select Enter a time and then press Set This sets the time limit for receiving the set number of calls after the first call is received You can set a time from one to ten minutes Use G...

Страница 55: ... From an au cell phone 113 without a prefix toll free From any other cell phone or fixed line phone 0077 7 113 toll free Open 24 hours Follow the voice guidance to complete the application process Activating Canceling the Remote Ctrl Lock from a PC Login to au Customer Support https cs kddi com and complete the application process by following the on screen instructions The Remote Ctrl Lock cannot...

Страница 56: ...und the internal antenna 8 Did you enter the phone number starting with the area code When making a call to a phone other than a cell phone you need to enter the area code even if you are inside the same area 20 Cannot receive calls Is out of range indicator displayed Move to a location where out of range indicator is no longer displayed Also check the Area Setting 14 25 Is power turned on Hold do...

Страница 57: ...econd to turn off manner mode 22 Is ring tone off indicator displayed Increase the volume of the incoming call ring tone 23 Cannot charge the battery pack Is the battery pack attached properly Attach the battery pack properly 9 Are the plug and connector of the AC adapter inserted properly Insert the plug and connector firmly 10 Is the remaining battery level over 80 or the temperature too high lo...

Страница 58: ...om the same key 28 Starting a new line 28 Charging the battery pack 10 Checking charges 43 Closed Position 8 11 C mail 36 C mail safety block 36 Creating and sending 36 Reading received mail 36 Contents 5 D Disaster Message Board Service 3 Display 8 15 Domain 18 Downloading Chaku Uta 43 Downloading Chaku Uta Full 43 Downloading Chaku Uta Full Plus 43 E Earpiece volume 22 E mail 33 Creating and sen...

Страница 59: ...6 Obtaining the Latest PRL Preferred Roaming List 25 Setting the Area 25 I Incoming history 22 Indicators 15 Initial settings 14 50 au Media Tuner 50 E mail EZweb 14 TV 1Seg 50 International Call 20 Internet 40 Sites 41 42 K Key assignments 13 L Language 14 Learning the basics 13 Lock No 19 M Mail 33 C mail 36 E mail 33 Mail filters 35 Simple settings 35 Main menu 16 Manner mode 22 N Names of part...

Страница 60: ...history 31 Phone number 14 Photos 37 Photo modes 38 Taking 39 Viewing 39 Playback Answer memo 24 Premium EZ password 19 R Remote Ctrl Lock 52 Replacing the Battery Pack 9 Ring tones Changing the type 23 Changing the volume 23 S Security code 19 Security Lock Service 53 Security Navi 46 Signal strength 15 Sites 41 Bookmarking 42 Viewing from bookmarks 42 Solar charging capability 3 Spam 35 Sub disp...

Страница 61: ...59 Index V Viewer Position 11 Viewing Photos 39 W Water resistance 4 ...

Страница 62: ......

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