72
LC-43LB371U/LC-50LB371U 43"/50" 1080p, 60Hz, LED Sharp Roku TV
CEC-compatible devices
Symptom
Possible cause
Try this...
My Sharp Roku
TV is not
displaying the
video from the
connected CEC
device
Cables may not be
connected correctly
• Make sure that the HDMI cable is connected securely to your
Sharp Roku TV and the device.
• Make sure that the device is connected to your Sharp Roku TV
with an HDMI cable.
Picture settings may be
incorrect
• Try adjusting your Sharp Roku TV picture. See
on page
The selected input may
be incorrect
• Make sure that the correct input tile is selected. See
on page
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device for more
information.
CEC control may not be
set up correctly
• Make sure that your Sharp Roku TV has searched for CEC
devices. See
Discovering connected CEC devices
on page
My Sharp Roku
TV is not
playing the
audio from the
connected CEC
device.
Cables may not be
connected correctly
• Make sure that the HDMI cable is connected securely to your
Sharp Roku TV and the device.
Volume may be too low
or muted
• Make sure that the volume on your Sharp Roku TV and the
device is turned up and not muted.
TV speakers may be
turned off
• If you want sound to play through your Sharp Roku TV
speakers, make sure that your Sharp Roku TV speakers are
turned on. See
Turning off your Sharp Roku TV speakers
page
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device.
CEC control may not be
set up correctly
• Make sure that your Sharp Roku TV has searched for CEC
devices. See
Discovering connected CEC devices
on page
Connected audio device
may not be set up
correctly
• If you are using a home theater system, sound bar, or external
speaker system, make sure that it is set to the correct source.
• If you are using a home theater system, sound bar, or external
speaker system and have connected it with a digital audio
cable, make sure that you have set up digital audio. See
on page
.
• If you connected an ARC audio device to the
HDMI 1/ARC
jack, make sure that you have turned on the ARC feature. See
on page
.