GB-17
TROUBLESHOOTING
TROUBLESHOOTING CHART
QUERY
ANSWER
Draught circulates around the door. When the oven is working, air circulates within the cavity.
The door does not form an airtight seal so air may escape from the door.
Condensation forms in the oven,
and may drip from the door.
The oven cavity will normally be colder than the food being cooked, and so steam produced when
cooking will condense on the colder surface. The amount of steam produced depends on the water
content of the food being cooked. Some foods, such as potatoes have a high moisture content.
Condensation trapped in the door glass should clear after a few hours.
Flashing or arcing from within the
cavity when cooking.
Arcing will occur when a metallic object comes into close proximity to the oven cavity during cooking.
This may possibly roughen the surface of the cavity, but would not otherwise damage the oven.
Arcing potatoes.
Ensure all "eyes" are removed from the potatoes and that they have been pierced, place directly onto
the turntable or in a heat resistant fl an dish or similar.
The display is lit but the control
panel will not work when pressed.
Check the door is closed properly.
Oven cooks too slowly.
Ensure correct power level has been selected.
Oven makes a noise.
The microwave energy pulses ON and OFF during cooking/defrosting.
Outer cabinet is hot.
The cabinet may become warm to the touch - keep children away.
WARNING: Never adjust, repair or modify the oven yourself. It
is hazardous for anyone other than a SHARP trained engineer
to carry out servicing or repairs.
This is important as it may involve the removal of covers that
provide protection against microwave energy.
• The door seal stops microwave leakage during oven operation, but
does not form an airtight seal. It is normal to see drops of water,
light or feel warm air around the oven door. Food with a high
moisture content will release steam and cause condensation inside
the door which may drip from the oven.
•
Repairs and Modifi cations:
Do not attempt to operate the oven if
it is not working properly.
•
Outer Cabinet & Lamp Access:
Never remove the outer cabinet.
This is very dangerous due to high voltage parts inside which must
never be touched, as this could be fatal.
Your oven is not fi tted with a lamp access cover. If the lamp fails, do
not attempt to replace the lamp yourself, call a SHARP approved
service facility.
If you think the oven is not working properly there are some simple
checks you can carry out yourself before calling an engineer. This
will help prevent unnecessary service calls if the fault is something
simple.
Follow this simple check below:
Place half a cup of water on the turntable and close the door.
Programme the oven to cook for 1 minute using 100% microwave
power.
1.
Does the oven lamp come on when it is cooking?
2.
Does the turntable rotate?
3.
Does the cooling fan work? (Check by placing your hand above
the air vent openings.)
4.
After 1 minute does the audible signal sound?
5.
Is the water in the cup hot?
If you answer “NO” to any question first check that the oven is
plugged in properly and the fuse has not blown. If there is no
fault with either, check against the troubleshooting chart below.
CAUTION: DO NOT USE COMMERCIAL OVEN CLEANERS, STEAM
CLEANERS, ABRASIVE, HARSH CLEANERS, ANY THAT CONTAIN
SODIUM HYDROXIDE OR SCOURING PADS ON ANY PART OF
YOUR MICROWAVE OVEN.
CLEAN THE OVEN AT REGULAR INTERVALS AND REMOVE ANY
FOOD DEPOSITS - Keep the oven clean, or the oven could lead
to a deterioration of the surface. This could adversely affect
the life of the appliance and possibly result in a hazardous
situation.
Oven exterior
The outside of your oven can be cleaned easily with mild soap and
water. Make sure the soap is wiped off with a moist cloth, and dry
the exterior with a soft towel.
Control panel
Open the door before cleaning to de-activate the control panel.
Care should be taken in cleaning the control panel. Use a cloth
damp with water only, gently wipe the panel until it becomes clean.
Avoid using excessive amounts of water. Do not use any sort of
chemical or abrasive cleaner.
Oven Interior
1. For cleaning, wipe any splatters or spills with a soft damp cloth or
sponge after each use while the oven is still warm. For heavier spills,
use a mild soap and wipe several times with a damp cloth until all
residues are removed. Do not remove the waveguide cover.
2. Make sure that mild soap or water does not penetrate the small
vents in the walls which may cause damage to the oven.
3. Do not use spray cleaners on the oven interior.
Keep the waveguide cover clean at all times.
The waveguide cover is constructed from a fragile material and
should be cleaned with care (follow the cleaning instructions
above).
NOTE:
Excessive soaking may cause disintegration of the waveguide
cover.
The waveguide cover is a consumable part and without regular
cleaning, will need to be replaced.
Turntable and Turntable support
Remove the turntable and turntable support from the oven.
Wash the turntable and turntable support in mild soapy water. Dry
with a soft cloth. Both the turntable and the turntable support are
dishwasher safe.
Door
To remove all traces of dirt, regularly clean both sides of the door,
the door seals and adjacent parts with a soft, damp cloth. Do not
use harsh abrasive cleaners or sharp metal scrapers to clean the
glass oven door since they can scratch the surface, which may result
in shattering of the glass.
NOTE:
A steam cleaner should not be used.
Cleaning tip - For easier cleaning of your oven:
Place half a lemon in a bowl, add 300ml (1/2 pint) water and heat on 100% for 10 -12 minutes.
Wipe the oven clean using a soft, dry cloth.
CARE AND CLEANING