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TROUBLESHOOTING

IF YOUR E-MAIL IS RETURNED

If a Scan to E-mail or Internet-Fax is not successfully transmitted, an e-mail informing you of this fact is sent to the
sender selected at the time of transmission. If this happens, read the e-mail and determine the cause of the error, and
then repeat the transmission.

IF A TRANSMISSION ERROR OCCURS

If a transmission error occurs when you send a scanned image, a message informing you of the error and an error
code will appear in the touch panel on the machine.

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Error Code Table

Error Code

Description of the Error

CE-01

The optional network interface card (Print Server Card) is not installed or is out of order.

CE-02

Cannot find the specified mail server or FTP server.

CE-03

The server was down during the scanning of the original.

CE-04

An invalid account name or password for the FTP server has been entered.

CE-05

An invalid directory of the FTP server has been entered.

CE-00

An error other than the above has occurred.

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Содержание Network Scanner

Страница 1: ...ctions of the Operation manual for printer operation and general information Be sure to keep all operation manuals handy for reference including this manual the Operation manual for printer operation and general information and operation manuals for any optional equipment which has been installed 350LP 450LP 350M 450M 3500 3501 3551 4500 4501 4551 Operation manual for network scanner SHARP CORPORA...

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Страница 3: ...r Such settings must be effected by the system administrator who has the special network related backgrounds This manual assumes that several options have been installed TABLE OF CONTENTS Page INTRODUCTION 1 SETTINGS AND PROGRAMMING REQUIRED FOR THE NETWORK SCANNER FEATURE 2 ABOUT THE WEB PAGE 2 SETTING PASSWORDS 2 BASIC SETTINGS FOR NETWORK SCANNING 3 SETTING UP DESTINATION INFORMATION 4 STORING ...

Страница 4: ...G PASSWORDS Passwords can be set to restrict Web page access and protect settings Note that it is not necessary to set passwords the network scanner functionality can also be used without passwords A password can be set for the administrator and passwords can be set for each user If you use a user password to access theWeb page you will be able to establish edit and delete destinations in the Scan...

Страница 5: ...for Scan to E mail Enter a subject when using Scan to E mail Only one subject can be entered If nothing is entered Scanned image from Device Name will appear The name that appears in Device Name is the name stored in Name in the screen that appears when you click Status Alert E mail in the menu frame If a name has not been stored the product name will appear E mail Server and DNS Server Settings E...

Страница 6: ...ink you must also enter the settings under E mail Setup for the e mail server Refer to page 3 Storing destinations for Scan to Desktop Scan to Desktop can only be used if Network Scanner Tool is installed in your computer Network Scanner Tool is included on the CD ROM that accompanies the AR NS2 Network Scanner Expansion Kit You can store a Scan to Desktop destination in the Web page or in Network...

Страница 7: ...de so you only need to make a selection if the initial settings are not satisfactory For an explanation of the initial settings of each of the transmission methods click Help in the menu frame NOTE Internet Fax only has one file format TIFF F and thus there is no selection MH G3 or MMR G4 can be selected for the compression mode STORING SENDER INFORMATION To store the sender information Sender Nam...

Страница 8: ...xt page Touch this key when you want to use an auto dial number one touch dialing or group dialing ADDRESS REVIEW key page 10 When performing Scan to E mail or Internet Fax broadcast transmission touch this key to check your selected destinations Your selected destinations will appear as a list and the list can be edited SENDER LIST key page 8 Touch this key to select the sender when sending an im...

Страница 9: ... the screens NOTE The screen showed above is the alphabetical address directory If desired the initial screen can be set to the group address directory refer to page 26 CONDITION SETTINGS key This displays the condition setting screen previous page which is used to set various conditions ABC GROUP key Touch this key to switch between the alphabetical index and the group index Index keys One touch ...

Страница 10: ...ed original or use the verification stamp function if the optional verification stamp unit is installed refer to pages 11 and 12 4 If needed adjust the resolution setting Refer to page 14 AUTO 8 X11 1 2 ORIGINAL STANDARD RESOLUTION The initial factory setting is STANDARD 5 If needed adjust the exposure setting Refer to page 15 AUTO 8 X11 ORIGINAL STANDARD RESOLUTION AUTO EXPOSURE 1 2 The initial f...

Страница 11: ... READ END The machine makes a beep sound to inform you that the transmission job is stored and JOB STORED appears in the message display The destination is automatically called and the document transmitted after previously stored jobs are completed Open the document glass cover and remove the document NOTES Canceling transmission To cancel transmission while SCANNING ORIGINAL appears in the displa...

Страница 12: ...ey RESSION MODE CANCEL OK OK You will return to the initial screen If you are not performing a broadcast transmission go directly to step 9 7 If you wish to enter another e mail address repeat steps 2 through 6 NOTES If the key operator program has been set so that the NEXT ADDRESS key must always be pressed page 26 and you wish to enter another address press the NEXT ADDRESS key and then repeat s...

Страница 13: ...hen load the document in the auto document feeder 2 Touch the ORIGINAL key AUTO 8 X11 1 2 ORIGINAL STANDARD RESOLUTION When you touch the ORIGINAL key check the original size displayed in the key 3 Touch the 2 SIDED BOOKLET key or the 2 SIDED TABLET key as appropriate for the original you loaded AUTO MANUAL 2 SIDED BOOKLET 2 SIDED TABLET ORIGINAL SIZE If necessary touch the MANUAL key and set the ...

Страница 14: ...11 1 2 ORIGINAL STANDARD RESOLUTION When this icon appears the edge of each original will be stamped as it is scanned If you have selected two sided scanning the verification stamp icon will appear to the right of the two sided scanning icon 6 Begin scanning The verification stamp function automatically turns off when all originals have been scanned Note that the function will also automatically t...

Страница 15: ...the MANUAL key ROTATE THE IMAGE 90 DEGREE MANUAL ST UTO 2 SIDED TABLET 2 SIDED BOOKLET ORIGINAL SIZE The sizes that can be selected are displayed NOTE If you wish to rotate the original 90 when creating an image file click the Load the original so that the image is oriented horizontally checkbox a checkmark should appear in the box 3 Touch the desired original size key OK OK INCH AB ORIGINAL SIZE ...

Страница 16: ... a different setting using the key operator program Refer to page 26 When using the automatic document feeder the resolution setting cannot be changed once scanning has begun Resolution settings Standard Touch this key if your original consists of normal sized characters like those in this manual Fine Touch this key if your original has small characters or diagrams The original will be scanned at ...

Страница 17: ...key 2 Touch the desired exposure key AUTO DARK ORIGINAL LIGHT ORIGINAL The selected key is highlighted 3 Touch the OK key OK LIGHT You will return to the initial screen NOTE When using the document glass to scan pages an original the exposure setting can be changed each time you change pages When using the automatic document feeder the exposure setting cannot be changed once scanning has begun Dar...

Страница 18: ...ON OF A STORED JOB If you have an urgent transmission job and multiple transmission jobs have already been stored you can give priority to the urgent job so that it will be transmitted immediately after the job currently being executed This is done from the job status screen For details on using the job status screen refer to page 1 14 of Operation manual for printer operation and general informat...

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Страница 20: ... the key Only the first 18 characters of the name entered in step 6 will be displayed If you need to change the name that will be displayed in the key touch the KEY NAME key NAME SHARP CORPORATION E MAIL INTERNET REGISTRATION IS COMPLETED INDEX USER 3 ADDRES KEY NAME SHARP CORPORATION If you do not wish to change the name this step is not necessary 17Check the file format and the compression mode ...

Страница 21: ...PDF MMR G4 FILE FORMAT INTERNET FAX 5 Make sure that your changes are correct and then touch the EXIT key S INITIAL DELETE EXIT If you wish to change another one touch key repeat steps 3 through 5 6 Touch the DELETE key S INITIAL DELETE EXIT 7 Touch theYES key DELETE THE ADDRESS SHARP CORPORATION NO YES SHARP CORPORATION PDF FILE FORMAT If you wish to delete another one touch key repeat steps 3 6 ...

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Страница 23: ...P A B C GROUP SHARP CORPORATION TPS The one touch keys stored in the group are highlighted To add another one touch key to the group touch the key to highlight it To delete a one touch key from the group touch the key so that it is no longer highlighted 5 Make sure the edited information is correct and then touch the EXIT key S INITIAL DELETE EXIT ES If you wish to change another group key repeat ...

Страница 24: ...E ADDRESS SENDER NAME 1 GROUP The display changes to the address entry screen when you touch the RE ADDRESS key Up to 64 characters can be entered for the sender s e mail address When finished press the OK key to return to the original screen 6 If you have finished storing senders touch the EXIT key If you wish to store another sender touch the NEXT key EDITING AND DELETING SENDER INFORMATION Use ...

Страница 25: ...dex key USER 1 to USER 6 You can enter a name for the selected index CUSTOM SETTINGS CUSTOM INDEX SELECT THE KEY TO BE CUSTOM NAMED OK USER 1 USER 2 USER 3 USER 4 USER 5 USER 6 When touched the letter entry screen appears 4 Enter a maximum of 6 characters for the index name Use the key to clear the displayed name and then enter the desired name When finished touch the OK key The new name appears i...

Страница 26: ...ou send a scanned image a message informing you of the error and an error code will appear in the touch panel on the machine Error Code Table Error Code Description of the Error CE 01 The optional network interface card Print Server Card is not installed or is out of order CE 02 Cannot find the specified mail server or FTP server CE 03 The server was down during the scanning of the original CE 04 ...

Страница 27: ...M LIST Program name Page Image send settings Operation settings Default display setting 26 Thenumberofdirectaddresskeysdisplayedsetting 26 Mustinputnextaddresskeyatbroadcastsetting 26 Initial resolution setting 26 Default verification stamp 26 Scan to E mail initial status settings Default sender set 27 Initial file format setting 27 Compression mode at broadcasting 27 USING THE KEY OPERATOR PROGR...

Страница 28: ...hen the number of one touch keys displayed is set to 12 Must input next address key at broadcast setting You can select whether the NEXT ADDRESS key must be pressed before entering the next destination when performing a broadcast transmission only for Scan to E mail Usually this is set so that the NEXT ADDRESS key can be omitted Example Normal setting factory setting XXXX NEXT ADDRESS One touch NE...

Страница 29: ...ing Compression mode at broadcasting Default sender set If you do not select a sender when performing a Scan to E mail operation the sender information stored with this setting is automatically used You can check the stored sender information by printing the SENDER list 1 Touch the SENDER NAME key and then enter the sender name The sender name entry screen appears Up to 20 characters can be entere...

Страница 30: ... 10Base T 100Base TX Supported mail system Mail servers supporting SMTP Number of destinations 500 maximum 2 Number of senders 20 maximum Output resolution Destination type E mail FTP Broadcast transmission Broadcast transmission Resolution E mail Internet Fax Fax E mail Internet Fax STANDARD 200x200dpi 200x100dpi 203 2x97 8dpi 8x3 85line mm FINE 300x300dpi 200x200dpi 203 2x195 6dpi 8x7 7line mm S...

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Страница 32: ...0LP 350M 450M 3500 3501 3551 4500 4501 4551 Operation manual for network scanner PRINTED IN CHINA 2001D KS1 TINSE2119FCZZ SHARP CORPORATION SHARP ELECTRONICS CORPORATION Sharp Plaza Mahwah New Jersey 07430 2135 ...

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