69
LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV
My TV is not
playing the
audio from the
connected CEC
device.
• Make sure that the HDMI cable is
connected securely to your TV
and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC-compatible device. See the
documentation that came with
the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
“
” on
page
• Make sure that the TV speakers
are turned on and not muted. See
“
” on
page
• Make sure that the CEC control
feature is turned on. See “
” on
page
• If you have connected an HDMI
CEC audio receiver, adjust the
volume on the receiver. When
your TV detects an audio receiver,
the TV speakers turn off and
sound plays through receiver
speakers only.
My TV’s remote
control does
not control the
device.
• Make sure that there are no
obstructions between the remote
control and the remote control
sensors on your TV and the
device.
• If the device is not a Sharp device,
all the buttons may not work.
• Make sure that the CEC Control
feature is turned on. See “
” on
page
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Audio
Return Channel
option on the
CEC
menu is set to
On
. See
“
” on page
.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
Problem
Solution
The device does
not show up in
the CEC Device
list.
• Make sure that the device is
turned on.
• Make sure that the HDMI cable is
connected securely to your TV
and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the CEC Control
feature is turned on. See “
” on
page
.
• Make sure that the device is a
CEC-compatible device. See the
documentation that came with
the device.
• If the device is not a Sharp device,
it may not be compatible with
your TV.
My device does
not turn off
when I turn off
my TV.
• Make sure that the CEC Control
feature is turned on. See “
” on
page
.
• Make sure that
Device Auto
Power Off
is set to
On
on the
CEC
menu. See “
” on page
.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
My TV does not
turn on when I
turn on my
device.
• Make sure that the CEC Control
feature is turned on. See “
” on
page
.
• Make sure that
TV Auto Power
On
is set to
On
on the
CEC
menu.
” on page
• The device may not support this
feature. See the documentation
that came with the device for
more information.
Problem
Solution